Upcoming SchoolTool (MINDEX) Maintenance

Scheduled Maintenance Report for CNYRIC Status Page

Completed

The scheduled maintenance has been completed.
Posted Jun 17, 2026 - 00:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 16, 2026 - 21:00 EDT

Update

We will be undergoing scheduled maintenance during this time.
Posted Jun 16, 2026 - 16:06 EDT

Update

The CNYRIC has been notified by Mindex that system maintenance for the SchoolTool servers is scheduled for Tuesday, June 16th, beginning at 9:00 pm. During this maintenance window, the SchoolTool application will be unavailable from 9:00 pm - midnight (12:00 am).


Mindex will also address the following issues reported by some users regarding the timeout notification behavior:
The timeout notification pop-up appears when using the Master Schedule Whiteboard.
Clicking the Continue button on the timeout notification pop-up does not continue the logged in session as expected.

Mindex has identified the cause of these issues and developed a fix. They will be targeting deployment of this fix during the scheduled maintenance window tonight. No additional downtime beyond this maintenance window is expected.


Thank you for your cooperation and understanding. Please do not hesitate to contact your primary SchoolTool Consultant or the CNYRIC Help Desk if you need additional assistance or continue to experience issues related to the SchoolTool timeout notification after the fix is applied.
Posted Jun 16, 2026 - 16:05 EDT

Update

We will be undergoing scheduled maintenance during this time.
Posted Jun 16, 2026 - 16:02 EDT

Update

We will be undergoing scheduled maintenance during this time.
Posted Jun 16, 2026 - 16:00 EDT

Update

We will be undergoing scheduled maintenance during this time.
Posted Jun 16, 2026 - 15:59 EDT

Scheduled

The CNYRIC has been notified by Mindex that system maintenance for the SchoolTool servers is scheduled for Tuesday, June 16th, beginning at 9:00 pm. During this maintenance window, the SchoolTool application will be unavailable from 9:00 pm - midnight (12:00 am).


Mindex will also address the following issues reported by some users regarding the timeout notification behavior:
The timeout notification pop-up appears when using the Master Schedule Whiteboard.
Clicking the Continue button on the timeout notification pop-up does not continue the logged in session as expected.

Mindex has identified the cause of these issues and developed a fix. They will be targeting deployment of this fix during the scheduled maintenance window tonight. No additional downtime beyond this maintenance window is expected.


Thank you for your cooperation and understanding. Please do not hesitate to contact your primary SchoolTool Consultant or the CNYRIC Help Desk if you need additional assistance or continue to experience issues related to the SchoolTool timeout notification after the fix is applied.
Posted Apr 28, 2026 - 10:53 EDT
This scheduled maintenance affected: Student Management Systems (SchoolTool).