All Systems Operational

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The following is the Status Page for Central New York Regional Information Center.

Regional Internet Connection Operational
CNYRIC WAN Connection ? Operational
Spectrum Internet Services ? Operational
FirstLight Internet Services ? Operational
Crown Castle Internet Services ? Operational
Voice Services Operational
CNYRIC Voice Services ? Operational
Northland Communication ? Operational
FirstLight Voice Services ? Operational
Verizon Voice Services Operational
Student Management Systems Operational
SchoolTool ? Operational
FrontLine Services IEP Direct ? Operational
Data Warehouse Services ? Operational
Test Scoring Services ? Operational
PowerSchool Products PowerSchool SIS Operational
PowerSchool Products Schoology Operational
PowerSchool Products Naviance Operational
Mass Communication Systems Operational
School Messenger Operational
Financial Services Operational
Nvision ? Operational
Wincap ? Operational
Infinite Visions ? Operational
Hosting Services Operational
District Hosted Websites Operational
IAAS Service ? Operational
Printing Services Operational
WebCRD Operational
Cloud Services Operational
ClassLink Active Directory Integration Operational
ClassLink Azure Integration Operational
ClassLink Google Integration Operational
ClassLink My Apps Operational
ClassLink Roster Server Operational
Clever Single Sign-On Operational
Google Apps Admin Console Operational
Google Apps Classroom Operational
Google Apps Google Calendar Operational
Google Apps Google Docs Operational
Google Apps Google Drive Operational
Google Apps Google Meet Operational
Google Apps Gmail Operational
Google Cloud Platform Google Cloud Console Operational
Google Cloud Platform Google Cloud Storage Operational
Lightspeed Systems ? Operational
Mimecast ? Operational
Zoom Meetings Operational
CNYRIC Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Description: FIRSTLIGHT IS PERFORMING MAINTENANCE ON OUR NETWORK

Expected Impact: Loss of service for up to 15 minutes during the maintenance window.

Affected Services
100 WHIG TRUMANSBURG, NY 14886


FirstLight apologizes for any inconvenience that this event may cause. Thank you for your understanding.


By responding to this notification in a timely manner, FirstLight Change Management can attempt to resolve any potential conflicts that may arise.

Please note: Notifications identified as Emergency Maintenance cannot typically be rescheduled as the event contains a time-sensitive element.

Posted on Nov 15, 2023 - 14:42 EST
Event ID: 831594
FirstLight Ticket: 831926
Day 1 Start: 12/7/2023 12:00:00 AM ET
Day 1 End: 12/7/2023 6:00:00 AM ET
Backup day Start: 12/8/2023 12:00:00 AM ET
Backup day End: 12/8/2023 6:00:00 AM ET

Description: FIRSTLIGHT IS PERFORMING MAINTENANCE ON OUR NETWORK

Expected Impact: Loss of service for up to 2 hours during the maintenance window.

Affected Services
100 WHIG TRUMANSBURG, NY 14886


FirstLight apologizes for any inconvenience that this event may cause. Thank you for your understanding.

Posted on Nov 20, 2023 - 11:19 EST
Description STD | LOS | OS Upgrade
Work Location Syracuse, NY
Time Zone Eastern
Planned Start 12/08/2023 12:00AM EST
Planned End 12/08/2023 06:00AM EST
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.
Impact Details:
Impact Type Loss of Service
Duration 15 (minutes)
Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).
Circuits:
Customer Location Address Impact
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ INTRNYAA-OCM BOCES//8326 MAIN ST OVIDNY02-OCM BOCES//7263 MAIN ST
8326 MAIN ST, INTERLAKEN NY Loss of Service

Posted on Nov 20, 2023 - 07:10 EST
Past Incidents
Dec 4, 2023

No incidents reported today.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023
Completed - The scheduled maintenance has been completed.
Nov 27, 20:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 19:00 EST
Scheduled - School ERP Pro will be brought down on Monday, November 27th at 7:00 PM.

There is a release update to the software, version 2023.1.26, that is going to be installed.

Please pass this information on to all your users. If users are present in School ERP Pro at this time, their sessions will be disconnected.

School ERP Pro will be available for use on Tuesday, November 28th at 7:00 AM.

Overall Highlights

Updated the NY - Staff Assignment Reporting to include the PMF Assignment Field Code and Percent Time Assigned fields per FY24 state requirements

Nov 17, 07:49 EST
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023
Completed - The scheduled maintenance has been completed.
Nov 21, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 22:00 EST
Scheduled - Mindex has released a hotfix to correspond with updates to NYS Data Warehouse Reporting Requirements for the 2023-24 school year.

Once the hotfix is applied, dates for the Regents Exams, AP Exams, SAT, and NYSAA/NYSESLAT assessments will be added to SchoolTool for the 2023-2024 school year, along with assessment dates and additional NYS Data Warehouse updates.

Additional changes have been updated in the following areas:
Course Codes, including the new Algebra I State Course Code of 02050
Enrollment Codes
Assessment Fact
Programs Fact
Partner Project Fact
Program CTE CIP Codes

Mindex would like to apply this hotfix to all CNYRIC districts on the evening of Monday, November 20th from 10pm to 3am. During this maintenance window, SchoolTool will be temporarily unavailable. Once this maintenance is complete, SchoolTool service will be restored.

We appreciate your patience and understanding. As always, if you have any questions, please contact your primary SchoolTool Consultant for assistance.

Start Time
Monday, November 20th, at 10:00 pm

Duration
Expected downtime: 10:00 pm - 3:00 am

Services Affected
SchoolTool application

Nov 16, 11:12 EST
Nov 20, 2023