All Systems Operational

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The following is the Status Page for Central New York Regional Information Center.

Regional Internet Connection Operational
CNYRIC WAN Connection Operational
Spectrum Internet Services Operational
Voice Services Operational
CNYRIC Voice Services Operational
Northland Communication Operational
FirstLight Voice Services Operational
Verizon Voice Services Operational
Student Management Systems Operational
SchoolTool Operational
FrontLine Services IEP Direct Operational
Data Warehouse Services Operational
Test Scoring Services Operational
PowerSchool Products PowerSchool SIS Operational
PowerSchool Products Schoology Operational
PowerSchool Products Naviance Operational
Mass Communication Systems Operational
School Messenger Operational
Financial Services Operational
Nvision Operational
Wincap Operational
School ERP Pro Operational
Citrix Operational
Hosting Services Operational
District Hosted Websites Operational
IAAS Service Operational
Printing Services Operational
WebCRD Operational
Cloud Services Operational
ClassLink Active Directory Integration Operational
ClassLink Azure Integration Operational
ClassLink Google Integration Operational
ClassLink My Apps Operational
ClassLink Roster Server Operational
Clever Single Sign-On Operational
Google Apps Admin Console Operational
Google Apps Classroom Operational
Google Apps Google Calendar Operational
Google Apps Google Docs Operational
Google Apps Google Drive Operational
Google Apps Google Meet Operational
Google Apps Gmail Operational
Google Cloud Platform Google Cloud Console Operational
Google Cloud Platform Google Cloud Storage Operational
Lightspeed Systems Operational
Mimecast Operational
Zoom Meetings Operational
Ancillary Operational
Team Dynamix Operational
OKTA Operational
AimsWebb Operational
CNYRIC OTHER Operational
Food Service Operational
Mosaic Operational
NUTRkids Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Spectrum Maintenance Notification: OCM BOCES | LOS | CLAYTON, NY | OS Upgrade Jun 16, 2026 00:00-06:00 EDT

Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location CLAYTON, NY
Time Zone Eastern
Planned Start 06/16/2026 12:00AM EDT
Planned End 06/16/2026 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 360 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
OCM BOCES - NORTH SYRACUSE ADMINISTRATION BUILDING
Z-side A-side
OCM BOCES - NORTH SYRACUSE ADMINISTRATION BUILDING @ NSYRNYAV-OCM BOCES NORTH SYRACUSE ADMINISTRATION BUILDING//5355 W TAFT RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
5355 W TAFT RD, NORTH SYRACUSE NY Loss of Service

Posted on May 28, 2026 - 09:23 EDT

Spectrum Maintenance Notification: OCM BOCES | LOS | Multi Market, NY | OS Upgrade Jun 16, 2026 00:00-06:00 EDT

Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location Multi Market, NY
Time Zone Eastern
Planned Start 06/16/2026 12:00AM EDT
Planned End 06/16/2026 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 360 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
OCM BOCES - MCEVOY
Z-side A-side
OCM BOCES - MCEVOY @ SYRCNYED-OCM BOCES//110 ELWOOD DAVIS RD CTVLNYAO-OCM BOCES//MCEVOY CAMPUS
110 ELWOOD DAVIS RD, SYRACUSE NY Loss of Service
OCM BOCES - WEEDSPORT
Z-side A-side
OCM BOCES - WEEDSPORT @ WDPTNYAD-OCM BOCES//2821 E BRUTUS STREET RD WDPTNYBE-OCM BOCES//2910 TOWPATH RD
2821 E BRUTUS STREET RD, WEEDSPORT NY Loss of Service

Posted on May 28, 2026 - 09:25 EDT

Upcoming SchoolTool (MINDEX) Maintenance Jun 16, 2026 22:00 - Jun 17, 2026 01:00 EDT

The CNYRIC has been notified by Mindex that system maintenance for the SchoolTool servers is scheduled for Tuesday June 16th, beginning at 10:00 pm. During this maintenance window, the SchoolTool application will be unavailable from 10:00 pm - 1:00 am. Thank you for your cooperation and understanding. Please do not hesitate to contact your primary SchoolTool Consultant or the CNYRIC Help Desk for additional assistance
Posted on Apr 28, 2026 - 10:53 EDT

Spectrum Maintenance Notification Jun 19, 2026 07:00-09:00 EDT

Spectrum has scheduled maintenance for Friday 6/19/26 between 7-9am to replace one of
their dmarc switches located at the CNYRIC. During this replacement window the following WAN circuits will experience brief disruptions. This outage has been scheduled for 6/19/26 (Juneteenth holiday) at 7am in order to minimize the impact.
Cazenovia
Cincinnatus
DeRuyter
Fabius
Homer
Jamesville Dewitt
Lafayette
Marathon
Marcellus
McGraw
Onondaga Central
Tully
Westhill

Posted on May 13, 2026 - 13:36 EDT

Spectrum Maintenance Notification: OCM BOCES | LOS | Multi Market, OH | Configuration Change Maintenance Jun 26, 2026 00:00-06:00 EDT

Customer OCM BOCES
Description STD | LOS | Configuration Change Maintenance
Work Location Multi Market, OH
Time Zone Eastern
Planned Start 06/26/2026 12:00AM EDT
Planned End 06/26/2026 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 120 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MRTHNY07-OCM BOCES//24 ALBRO RD MRTHNYAD-OCM BOCES - MARATHON HIGH SCHOOL//1 E MAIN ST
24 ALBRO RD, MARATHON NY Loss of Service
OCM BOCES - MARATHON HIGH SCHOOL
Z-side A-side
OCM BOCES - MARATHON HIGH SCHOOL @ MRTHNYAD-OCM BOCES - MARATHON HIGH SCHOOL//1 E MAIN ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
1 E MAIN ST, MARATHON NY Loss of Service

Posted on Jun 09, 2026 - 07:08 EDT

Spectrum Maintenance Notification: OCM BOCES | LOS | Multi, TX | Equipment Maintenance Jun 30, 2026 01:00-07:00 EDT

Customer OCM BOCES
Description STD | LOS | Equipment Maintenance
Work Location Multi, TX
Time Zone Central
Planned Start 06/30/2026 12:00AM CDT
Planned End 06/30/2026 06:00AM CDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 120 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
OCM BOCES - LIVERPOOL CSD
Z-side A-side
OCM BOCES - LIVERPOOL CSD @ CLAYNYSG-OCM BOCES LIVERPOOL CSD//4338 WETZEL RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
4338 WETZEL RD, LIVERPOOL NY Loss of Service
OCM BOCES - MCEVOY
Z-side A-side
OCM BOCES - MCEVOY @ SYRCNYED-OCM BOCES//110 ELWOOD DAVIS RD CTVLNYAO-OCM BOCES//MCEVOY CAMPUS
110 ELWOOD DAVIS RD, SYRACUSE NY Loss of Service

Posted on Jun 10, 2026 - 10:13 EDT
Jun 15, 2026

No incidents reported today.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
Completed - The scheduled maintenance has been completed.
Jun 10, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 00:00 EDT
Scheduled - ustomer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location Clayton, NY

Time Zone Eastern
Planned Start 06/10/2026 12:00AM EDT
Planned End 06/10/2026 06:00AM EDT

Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 360 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).


Customer Location Address Impact
OCM BOCES - MCEVOY
Z-side A-side
OCM BOCES - MCEVOY @ SYRCNYED-OCM BOCES//110 ELWOOD DAVIS RD CTVLNYAO-OCM BOCES//MCEVOY CAMPUS
110 ELWOOD DAVIS RD, SYRACUSE NY Loss of Service
OCM BOCES -SKANEATELES CSD
Z-side A-side
OCM BOCES -SKANEATELES CSD @ SKNTNYAK-OCM BOCES SKANEATELES CSD//49 E ELIZABETH ST ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
49 E ELIZABETH ST, SKANEATELES NY Loss of Service
OCM BOCES - NORTH SYRACUSE ADMINISTRATION BUILDING
Z-side A-side
OCM BOCES - NORTH SYRACUSE ADMINISTRATION BUILDING @ NSYRNYAV-OCM BOCES NORTH SYRACUSE ADMINISTRATION BUILDING//5355 W TAFT RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
5355 W TAFT RD, NORTH SYRACUSE NY Loss of Service
OCM BOCES - LIVERPOOL CSD
Z-side A-side
OCM BOCES - LIVERPOOL CSD @ CLAYNYSG-OCM BOCES LIVERPOOL CSD//4338 WETZEL RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
4338 WETZEL RD, LIVERPOOL NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ INTRNYAA-OCM BOCES//8326 MAIN ST OVIDNY02-OCM BOCES//7263 MAIN ST
8326 MAIN ST, INTERLAKEN NY Loss of Service

May 20, 13:52 EDT
Completed - The scheduled maintenance has been completed.
Jun 10, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 00:00 EDT
Scheduled - Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location Ironton, OH
Time Zone Eastern
Planned Start 06/10/2026 12:00AM EDT
Planned End 06/10/2026 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 360 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
OCM BOCES - WEST GENESEE CSD
Z-side A-side
OCM BOCES - WEST GENESEE CSD @ DWTTNYBM-OCM BOCES//6075 E MOLLOY RD CMLSNYWG-HS WEST GENESEE//5201 W GENESEE ST
6075 E MOLLOY RD, DE WITT NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ LNNGNYAV-OCM BOCES LANSING CENTRAL SCHOOL//300 RIDGE RD ITHCNYHC-OCM BOCES - SOUTH SENECA CSD//555 WARREN RD
300 RIDGE RD, LANSING NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ GRTNNYAD-OCM BOCES//400 PERU RD ITHCNYHC-OCM BOCES - SOUTH SENECA CSD//555 WARREN RD
400 PERU RD, GROTON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ DRYDNYBC-OCM BOCES/DRYDEN HS/118 FREEVILLE RD ITHCNYHC-OCM BOCES - SOUTH SENECA CSD//555 WARREN RD
118 FREEVILLE RD, DRYDEN NY Loss of Service
OCM BOCES - TRUMANSBURG CSD
Z-side A-side
OCM BOCES - TRUMANSBURG CSD @ TMBGNY03-OCM BOCES TRUMANSBURG CSD//100 WHIG ST ITHCNYHC-OCM BOCES - SOUTH SENECA CSD//555 WARREN RD
100 WHIG ST, TRUMANSBURG NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ NWFDNYAG-OCM BOCES/NEWFIELD CSD/247 MAIN ST ITHCNYHC-OCM BOCES - SOUTH SENECA CSD//555 WARREN RD
247 MAIN ST, NEWFIELD NY Loss of Service

May 20, 12:44 EDT
Completed - The scheduled maintenance has been completed.
Jun 10, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 22:00 EDT
Scheduled - NYRIC has been notified by Mindex that a SchoolTool Production Release and Upgrade is scheduled for Tuesday, June 9th beginning at 10:00 pm. During this upgrade, the SchoolTool application will be unavailable from 10:00 pm - 2:00 am. An email notification with additional details will be sent to Student Management Contacts identified in the CNYRIC Trusted Agent Portal and to those on the CNYRIC EDS SchoolTool Upgrade Contact List. More details on features, fixes, and components are also available on the Mindex Release History website. The CNYRIC EDS SchoolTool Support Team will send out any additional information, resources and documentation as it becomes available. Please do not hesitate to contact your primary SchoolTool Consultant or the CNYRIC Help Desk for additional assistance.
Apr 28, 10:45 EDT
Jun 9, 2026
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.