All Systems Operational

About This Site

The following is the Status Page for Central New York Regional Information Center.

Regional Internet Connection Operational
CNYRIC WAN Connection ? Operational
Spectrum Internet Services ? Operational
FirstLight Internet Services ? Operational
Crown Castle Internet Services ? Operational
Voice Services Operational
CNYRIC Voice Services ? Operational
Northland Communication ? Operational
FirstLight Voice Services ? Operational
Verizon Voice Services Operational
Student Management Systems Operational
SchoolTool ? Operational
FrontLine Services IEP Direct ? Operational
Data Warehouse Services ? Operational
Test Scoring Services ? Operational
PowerSchool Products PowerSchool SIS Operational
PowerSchool Products Schoology Operational
PowerSchool Products Naviance Operational
Mass Communication Systems Operational
School Messenger Operational
Financial Services Operational
Nvision ? Operational
Wincap ? Operational
Infinite Visions ? Operational
Hosting Services Operational
District Hosted Websites Operational
IAAS Service ? Operational
Printing Services Operational
WebCRD Operational
Cloud Services Operational
ClassLink Active Directory Integration Operational
ClassLink Azure Integration Operational
ClassLink Google Integration Operational
ClassLink My Apps Operational
ClassLink Roster Server Operational
Clever Single Sign-On Operational
Google Apps Admin Console Operational
Google Apps Classroom Operational
Google Apps Google Calendar Operational
Google Apps Google Docs Operational
Google Apps Google Drive Operational
Google Apps Google Meet Operational
Google Apps Gmail Operational
Google Cloud Platform Google Cloud Console Operational
Google Cloud Platform Google Cloud Storage Operational
Lightspeed Systems ? Operational
Mimecast ? Operational
Zoom Meetings Operational
Ancillary Operational
Team Dynamix ? Operational
OKTA ? Operational
AimsWebb Operational
Food Service Operational
Mosaic ? Operational
NUTRkids ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location EAST SYRACUSE, NY
Ticket TAS000013712942
Time Zone Eastern
Planned Start 10/08/2024 12:00AM EDT
Planned End 10/08/2024 06:00AM EDT
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.
Impact Details:
Impact Type Loss of Service
Duration 60 (minutes)
Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).
Circuits:
Customer Location CircuitID Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ DRYDNYBD-OCM BOCES/DRYDEN ES//36 UNION ST DRYDNYBC-OCM BOCES/DRYDEN HS/118 FREEVILLE RD
60.LVXX.000017.BGM.TWCC 36 UNION ST, DRYDEN NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FREVNYAD-OCM BOCES/CASSAVANT ES/32 SCHOOL ST DRYDNYBC-OCM BOCES/DRYDEN HS/118 FREEVILLE RD
60.LVXX.000016.BGM.TWCC 32 SCHOOL ST, FREEVILLE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FREVNYAC-OCM BOCES/FREEVILLE ES/43 MAIN ST DRYDNYBC-OCM BOCES/DRYDEN HS/118 FREEVILLE RD
60.LVXX.000015.BGM.TWCC 43 MAIN ST, FREEVILLE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ NWFDNYAG-OCM BOCES/NEWFIELD CSD/247 MAIN ST ITHCNYHC-OCM BOCES/TST BOCES/555 WARREN RD
60.LVXX.000014.BGM.TWCC 247 MAIN ST, NEWFIELD NY Loss of Service
OCM BOCES
Z-side A-side
OCM BOCES @ ITHCNYHC-OCM BOCES/TST BOCES/555 WARREN RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
60.L4XX.000234..CHTR 555 WARREN RD, ITHACA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ GRTNNYAE-OCM BOCES//516 ELM ST GRTNNYAD-OCM BOCES//400 PERU RD
60.L4XX.000113..CHTR 516 ELM ST, GROTON NY Loss of Service
OCM BOCES - SOUTH SENECA CSD
Z-side A-side
OCM BOCES - SOUTH SENECA CSD @ OVIDNY02-OCM BOCES//7263 MAIN ST ITHCNYHC-OCM BOCES/TST BOCES/555 WARREN RD
60.L1XX.006544..CHTR 7263 MAIN ST, OVID NY Loss of Service
OCM BOCES - TRUMANSBURG CSD
Z-side A-side
OCM BOCES - TRUMANSBURG CSD @ TMBGNY03-OCM BOCES TRUMANSBURG CSD//100 WHIG ST ITHCNYHC-OCM BOCES/TST BOCES/555 WARREN RD
60.L1XX.006386..CHTR 100 WHIG ST, TRUMANSBURG NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ DRYDNYBC-OCM BOCES/DRYDEN HS/118 FREEVILLE RD ITHCNYHC-OCM BOCES/TST BOCES/555 WARREN RD
60.L1XX.000276..TWCC 118 FREEVILLE RD, DRYDEN NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ GRTNNYAD-OCM BOCES//400 PERU RD ITHCNYHC-OCM BOCES/TST BOCES/555 WARREN RD
60.L1XX.000275..TWCC 400 PERU RD, GROTON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ LNNGNYAV-OCM BOCES LANSING CENTRAL SCHOOL//300 RIDGE RD ITHCNYHC-OCM BOCES/TST BOCES/555 WARREN RD
60.L1XX.000259..TWCC 300 RIDGE RD, LANSING NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ ITHCNYKC-OCM BOCES//1401 N CAYUGA ST ITHCNYCY-TWC//HUB IT-ITHACA (SYRCNYITH)
60.IPXN.000102..TWCC 1401 N CAYUGA ST, ITHACA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ ITHCNYVV-OCM BOCES ITHACA SCHOOL DIST//602 HANCOCK ST ITHCNYCY-TWC//HUB IT-ITHACA (SYRCNYITH)
60.IPXN.000101..TWCC 602 HANCOCK ST, ITHACA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MORVNY08-MORAVIA CENTRAL SCHOOL DISTRICT ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
31.L1XX.000845..TWCC 68 S MAIN ST, MORAVIA NY Loss of Service

Posted on Sep 18, 2024 - 13:50 EDT
Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location EAST_SYRACUSE, NY
Ticket TAS000013712948
Time Zone Eastern
Planned Start 10/09/2024 12:00AM EDT
Planned End 10/09/2024 06:00AM EDT
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.
Impact Details:
Impact Type Loss of Service
Duration 60 (minutes)
Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).
Circuits:
Customer Location CircuitID Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FLTNNY87-OCM BOCES/6 WILLIAM GILLARD DR MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
31.L1XX.001998..TWCC 6 WILLIAM GILLARD DR, FULTON NY Loss of Service

Posted on Sep 13, 2024 - 11:27 EDT
Description STD | LOS | OS Upgrade
Work Location EAST_SYRACUSE, NY
Ticket CRQ000012696323/TAS000013712853
Time Zone Eastern
Planned Start 10/10/2024 12:00AM EDT
Planned End 10/10/2024 06:00AM EDT
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.
Impact Details:
Impact Type Loss of Service
Duration 60 (minutes)
Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).
Circuits:
Customer Location CircuitID Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ DRTRNYAA-OCM BOCES - DERUYTER HIGH SCHOOL/711 RAILROAD ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
711 RAILROAD ST, DERUYTER NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FYVLNY35-OCM BOCES//704 S MANLIUS ST LYNDNYAA-OCM BOCES//7173 MOTT RD
704 S MANLIUS ST, FAYETTEVILLE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FYVLNYAI-OCM BOCES//700 S MANLIUS ST FYVLNY35-OCM BOCES//704 S MANLIUS ST
700 S MANLIUS ST, FAYETTEVILLE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MNLSNY47-OCM BOCES//4725 ENDERS RD FYVLNYAI-OCM BOCES//700 S MANLIUS ST
4725 ENDERS RD, MANLIUS NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CZNVNY11-OCM BOCES - CAZENOVIA JR SR HI/31 EMORY AVE DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
31 EMORY AVE, CAZENOVIA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MNLSNYAO-OCM BOCES - FAYETTEVILLE MANLIUS/8201 E SENECA TPKE DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
8201 E SENECA TPKE, MANLIUS NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FABSNYAD-OCM BOCES//1211 MILL ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
1211 MILL ST, FABIUS NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FABSNYAD-OCM BOCES//1211 MILL ST FYVLNYHE-TWC/HUB BK-BURDICK (FAYETTEVILLE) (SYRCNYBSH)
1211 MILL ST, FABIUS NY Loss of Service

Posted on Sep 13, 2024 - 12:07 EDT
Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location EAST_SYRACUSE, NY
Ticket TAS000013712859
Time Zone Eastern
Planned Start 10/11/2024 12:00AM EDT
Planned End 10/11/2024 06:00AM EDT
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.
Impact Details:
Impact Type Loss of Service
Duration 60 (minutes)
Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).
Circuits:
Customer Location CircuitID Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MRTHNY07-OCM BOCES//24 ALBRO RD MRTHNYAD-OCM BOCES - MARATHON HIGH SCHOOL//1 E MAIN ST
60.L1XX.990343..CHTR 24 ALBRO RD, MARATHON NY Loss of Service
OCM BOCES - MARATHON HIGH SCHOOL
Z-side A-side
OCM BOCES - MARATHON HIGH SCHOOL @ MRTHNYAD-OCM BOCES - MARATHON HIGH SCHOOL//1 E MAIN ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
60.L1XX.000286..TWCC 1 E MAIN ST, MARATHON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ JRDNNYAC-OCM BOCES//9 N CHAPPEL ST JRDNNYAD-OCM BOCES//5721 HAMILTON RD
31.L4XX.000099..CHTR 9 N CHAPPEL ST, JORDAN NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ ELBRNYBG-OCM BOCES//130 E MAIN ST JRDNNYAD-OCM BOCES//5721 HAMILTON RD
31.L4XX.000098..CHTR 130 E MAIN ST, ELBRIDGE NY Loss of Service
OCM BOCES - PORT BYRON CSD
Z-side A-side
OCM BOCES - PORT BYRON CSD @ PTBYNY03-OCM BOCES//30 MAPLE AVE ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
31.L1XX.016665..CHTR 30 MAPLE AVE, PORT BYRON NY Loss of Service
OCM BOCES - JORDAN-ELBRIDGE CSD
Z-side A-side
OCM BOCES - JORDAN-ELBRIDGE CSD @ JRDNNYAD-OCM BOCES//5721 HAMILTON RD ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
31.L1XX.016478..CHTR 5721 HAMILTON RD, JORDAN NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ PTBYNY03-OCM BOCES//30 MAPLE AVE IRA-NY01-TWC//HUB MR-MERIDIAN
31.L1XX.011919..TWCC 30 MAPLE AVE, PORT BYRON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ WDPTNYAD-OCM BOCES//2821 E BRUTUS STREET RD WDPTNYBE-OCM BOCES//2910 TOWPATH RD
31.L1XX.011069..TWCC 2821 E BRUTUS STREET RD, WEEDSPORT NY Loss of Service
OCM BOCES/CATO MERIDIAN CSD
Z-side A-side
OCM BOCES/CATO MERIDIAN CSD @ IRA NY03-OCM BOCES//2851 STATE ROUTE 370 ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
31.L1XX.001599..TWCC 2851 STATE ROUTE 370, IRA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ WDPTNY04-OCM BOCES/CATO MERIDIAN CSD/8954 JACKSON ST ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
31.L1XX.001593..TWCC 8954 JACKSON ST, WEEDSPORT NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ PTBYNY03-OCM BOCES//30 MAPLE AVE IRA-NY01-TWC//HUB MR-MERIDIAN
31.IPXN.000090.SYR.TWCC 30 MAPLE AVE, PORT BYRON NY Loss of Service

Posted on Sep 23, 2024 - 12:01 EDT
CNYRIC Engineers have scheduled hardware replacement and software upgrade of the ACI Core.
Impact: All services located at the CNYRIC will be offline during the maintenance window.
Internet, Websites, Financial, Hosted Servers

Posted on Sep 20, 2024 - 08:27 EDT
Customer OCM BOCES
Description STD | LOS | Network Equipment Upgrade
Work Location SYRACUSE, NY
Ticket TAS000013724615
Time Zone Eastern
Planned Start 10/15/2024 12:00AM EDT
Planned End 10/15/2024 06:00AM EDT
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 240 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).

Circuits:
Customer Location CircuitID Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ NDRWNYAC-OCM BOCES//4479 S ONONDAGA RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
31.L1XX.001231..TWCC 4479 S ONONDAGA RD, NEDROW NY Loss of Service
OCM BOCES/CATO MERIDIAN CSD
Z-side A-side
OCM BOCES/CATO MERIDIAN CSD @ NDRWNY06-ONONDAGA NATION SCHOOL//NY-11A LFYTNYAF-OCM BOCES - LAFAYETTE JR SR//3122 US ROUTE 11
31.L1XX.001607..TWCC NY-11A, NEDROW NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ NDRWNY01-OCM BOCES//208 ROCKWELL RD NDRWNYAC-OCM BOCES//4479 S ONONDAGA RD
31.L2XX.000169.SYR.TWCC 208 ROCKWELL RD, NEDROW NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ NDRWNY01-OCM BOCES//208 ROCKWELL RD NDRWNYAC-OCM BOCES//4479 S ONONDAGA RD
31.L4XX.000224..CHTR 208 ROCKWELL RD, NEDROW NY Loss of Service

Posted on Sep 25, 2024 - 13:01 EDT
ustomer OCM BOCES - WEST GENESEE CSD
Description STD | LOS | Network Equipment Upgrade
Work Location SYRACUSE, NY
Ticket CRQ000012702343/TAS000013724615
Time Zone Eastern
Planned Start 10/15/2024 12:00AM EDT
Planned End 10/15/2024 06:00AM EDT
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 240 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).

Circuits:
Customer Location CircuitID Address Impact
OCM BOCES ACCT-00200018
Z-side A-side
OCM BOCES ACCT-00200018 @ CMLSNYWG-HS WEST GENESEE//5201 W GENESEE ST WSTLNYAA-TWC//HUB GD-GEDDES
31.L1XX.011988..TWCC 5201 W GENESEE ST, CAMILLUS NY Loss of Service

Posted on Sep 25, 2024 - 13:02 EDT
Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location EAST_SYRACUSE, NY
Ticket TAS000013712960
Time Zone Eastern
Planned Start 10/15/2024 12:00AM EDT
Planned End 10/15/2024 06:00AM EDT
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 60 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).

Circuits:
Customer Location CircuitID Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CLAYNYSF-OCM BOCES//4500 CROWN RD LVRPNYHE-TWC//HUB LP-LIVERPOOL (SYRCNYLPH)
31.IPXN.000368..TWCC 4500 CROWN RD, CLAY NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ LVRPNYGJ-OCM BOCES//200 ELWOOD DAVIS RD SYRCNYED-OCM BOCES//110 ELWOOD DAVIS RD
31.L1XX.003227..TWCC 200 ELWOOD DAVIS RD, LIVERPOOL NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ SYRCNYED-OCM BOCES//110 ELWOOD DAVIS RD CTVLNYAO-OCM BOCES//MCEVOY CAMPUS
31.L1XX.005336..CHTR 110 ELWOOD DAVIS RD, SYRACUSE NY Loss of Service
OCM BOCES - LIVERPOOL CSD
Z-side A-side
OCM BOCES - LIVERPOOL CSD @ CLAYNYSG-OCM BOCES LIVERPOOL CSD//4338 WETZEL RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
31.L4XX.000529..CHTR 4338 WETZEL RD, LIVERPOOL NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CRLDNYHP-OCM BOCES//240 PORT WATSON ST SYRCNYED-OCM BOCES//110 ELWOOD DAVIS RD
60.L1XX.002822..CHTR 240 PORT WATSON ST, CORTLAND NY

Posted on Sep 24, 2024 - 11:46 EDT
Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location EAST SYRACUSE, NY
Ticket TAS000013712973
Time Zone Eastern
Planned Start 10/17/2024 12:00AM EDT
Planned End 10/17/2024 06:00AM EDT
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 60 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).

Circuits:
Customer Location CircuitID Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ BRPTNYAC-OCM BOCES-BRIDGEPORT ES//9076 NORTH ROAD CTNGNYAM-OCM BOCES CHITTENANGO HS//150 W GENESEE ST
31.L1XX.001352..TWCC 9076 NORTH RD, BRIDGEPORT NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CTNGNYAM-OCM BOCES CHITTENANGO HS/150 W GENESEE ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
31.L1XX.000914..TWCC 150 W GENESEE ST, CHITTENANGO NY Loss of Service
OCM BOCES MANUAL BILL MASTER 4
Z-side A-side
OCM BOCES MANUAL BILL MASTER 4 @ MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64 OSWGNYCH-OSWEGO CITY SCHOOL//2 BUCCANEER BLVD
31.L1XX.000045.713.TWCC 179 ROUTE 64, MEXICO NY Loss of Service

Posted on Sep 27, 2024 - 14:46 EDT
Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location EAST SYRACUSE, NY
Ticket TAS000013712887
Time Zone Eastern
Planned Start 10/18/2024 12:00AM EDT
Planned End 10/18/2024 06:00AM EDT
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 60 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).

Circuits:
Customer Location CircuitID Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD UNSPNYAG-OCM BOCES//239 CAYUGA ST
31.LVXX.000003.ROC.TWCC 1879 W GENESEE STREET RD, AURELIUS NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64 PRISNY05-TWC//HUB MP-MAPLEVIEW (SYRCNYMPH)
31.L4XX.007713..CHTR 179 ROUTE 64, MEXICO NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ PLSKNYAR-OCM BOCES/PULASKI JR SR HS/4624 SALINA ST PLSKNYAP-OCM BOCES/CNYRIC//2 HINMAN RD
31.L4XX.007648..CHTR 4624 SALINA ST, PULASKI NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CNSQNY17-OCM BOCES//93 BARKER RD CNSQNY12-PAUL V MOORE HIGH SCHOOL//44 SCHOOL DR
31.L1XX.012074..TWCC 93 BARKER RD, CENTRAL SQUARE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ UNSPNY07-OCM BOCES//39 GROVE ST UNION SPRINGS UNSPNYAE-OCM BOCES//26 HOMER ST
31.L1XX.008358..CHTR 39 GROVE ST, UNION SPRINGS NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ BRWTNY12-OCM BOCES//9530 BREWERTON RD CNSQNY12-PAUL V MOORE HIGH SCHOOL//44 SCHOOL DR
31.L1XX.005423..TWCC 9530 BREWERTON RD, BREWERTON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CNSQNY16-OCM BOCES//248 US ROUTE 11 CNSQNY12-PAUL V MOORE HIGH SCHOOL//44 SCHOOL DR
31.L1XX.005422..TWCC 248 US ROUTE 11 248 US HWY 11, CENTRAL SQUARE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CNSQNY16-OCM BOCES//248 US ROUTE 11 MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
31.L1XX.004769..TWCC 248 US ROUTE 11 248 US HWY 11, CENTRAL SQUARE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MEXCNYAO-MEXICO CENTRAL SCHOOL DISTRICT//16 FRAVOR RD MEXCNYAR-OCM BOCES MEXICO CENTRAL SCHOOL DISTRICT//3338 MAIN ST
31.L1XX.002934..TWCC 16 FRAVOR RD, MEXICO NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ PLSKNYAR-OCM BOCES/PULASKI JR SR HS/4624 SALINA ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
31.L1XX.002165..TWCC 4624 SALINA ST, PULASKI NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ PRISNYAL-OCM BOCES/APW CSD/639 COUNTY ROUTE 22 MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
31.L1XX.002118..TWCC 639 COUNTY ROUTE 22, PARISH NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MEXCNYAR-OCM BOCES MEXICO CENTRAL SCHOOL DISTRICT//3338 MAIN ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
31.L1XX.002009..TWCC 3338 MAIN ST, MEXICO NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FLTNNY87-OCM BOCES//6 WILLIAM GILLARD DR MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
31.L1XX.001998..TWCC 6 WILLIAM GILLARD DR, FULTON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ SNCKNYAD-OCM BOCES-SANDY CREEK SCHOOLS//124 SALISBURY ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
31.L1XX.001997..TWCC 124 SALISBURY ST, SANDY CREEK NY Loss of Service
OCM BOCES - MARATHON HIGH SCHOOL
Z-side A-side
OCM BOCES - MARATHON HIGH SCHOOL @ CNTTNYAJ-AA COLE ELEMENTARY SCHOOL//1683 STATE ROUTE 49 CNSQNY12-PAUL V MOORE HIGH SCHOOL//44 SCHOOL DR
31.L1XX.001882..TWCC 1683 STATE ROUTE 49, CONSTANTIA NY Loss of Service
OCM BOCES/CATO MERIDIAN CSD
Z-side A-side
OCM BOCES/CATO MERIDIAN CSD @ NDRWNY06-ONONDAGA NATION SCHOOL//NY-11A LFYTNYAF-OCM BOCES - LAFAYETTE JR SR//3122 US ROUTE 11
31.L1XX.001607..TWCC NY-11A, NEDROW NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ TLLYNY10-TULLY JR & SR HIGH SCHOOL//5850 STATE ROUTE 80 DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
31.L1XX.000918..TWCC 5850 STATE ROUTE 80, TULLY NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ LFYTNYAF-OCM BOCES - LAFAYETTE JR SR//3122 US ROUTE 11 DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
31.L1XX.000917..TWCC 3122 US ROUTE 11, LAFAYETTE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ AURRNYAL-OCM BOCES//2384 STRT 34B ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
31.L1XX.000055.SYR.TWCC 2384 STRT 34B, AURORA NY Loss of Service
OCM BOCES MANUAL BILL MASTER 4
Z-side A-side
OCM BOCES MANUAL BILL MASTER 4 @ MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64 OSWGNYCH-OSWEGO CITY SCHOOL//2 BUCCANEER BLVD
31.L1XX.000045.713.TWCC 179 ROUTE 64, MEXICO NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64 DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
31.L1XX.000026.SYR.TWCC 179 ROUTE 64, MEXICO NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ UNSPNYAE-OCM BOCES//26 HOMER ST UNSPNYAG-OCM BOCES//239 CAYUGA ST
31.L1XX.000024.ROC.TWCC 26 HOMER ST, UNION SPRINGS NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MEXCNYAR-OCM BOCES MEXICO CENTRAL SCHOOL DISTRICT//3338 MAIN ST NWHNNYAC-OCM BOCES//4320 STRT 104
31.L1XX.000016.SYR.TWCC 3338 MAIN ST, MEXICO NY Loss of Service
OCM BOCES/MEXICO SCHOOLS
Z-side A-side
OCM BOCES/MEXICO SCHOOLS @ NWHNNYAC-OCM BOCES//4320 STRT 104 NWHNNYAC-OCM BOCES//4320 STRT 104
31.IPXN.001010..CHTR.001 4320 STATE HWY 104 , NEW HAVEN NY Loss of Service
OCM BOCES/MEXICO SCHOOLS
Z-side A-side
OCM BOCES/MEXICO SCHOOLS @ NWHNNYAC-OCM BOCES//4320 STRT 104 PRISNY05-TWC//HUB MP-MAPLEVIEW (SYRCNYMPH)
31.IPXN.001010..CHTR 4320 STATE HWY 104 , NEW HAVEN NY Loss of Service
OCM BOCES/MEXICO SCHOOLS
Z-side A-side
OCM BOCES/MEXICO SCHOOLS @ MEXCNYAR-OCM BOCES MEXICO CENTRAL SCHOOL DISTRICT//3338 MAIN ST PRISNY05-TWC//HUB MP-MAPLEVIEW (SYRCNYMPH)
31.IPXN.001009..CHTR.001 3338 MAIN ST, MEXICO NY Loss of Service
OCM BOCES/MEXICO SCHOOLS
Z-side A-side
OCM BOCES/MEXICO SCHOOLS @ MEXCNYAR-OCM BOCES MEXICO CENTRAL SCHOOL DISTRICT//3338 MAIN ST PRISNY05-TWC//HUB MP-MAPLEVIEW (SYRCNYMPH)
31.IPXN.001009..CHTR 3338 MAIN ST, MEXICO NY Loss of Service
OCM BOCES/MEXICO SCHOOLS
Z-side A-side
OCM BOCES/MEXICO SCHOOLS @ NWHNNYAC-OCM BOCES//4320 STRT 104 PRISNY05-TWC//HUB MP-MAPLEVIEW (SYRCNYMPH)
31.IPXN.000789..CHTR.001 4320 STATE HWY 104 , NEW HAVEN NY Loss of Service
OCM BOCES/MEXICO SCHOOLS
Z-side A-side
OCM BOCES/MEXICO SCHOOLS @ NWHNNYAC-OCM BOCES//4320 STRT 104 PRISNY05-TWC//HUB MP-MAPLEVIEW (SYRCNYMPH)
31.IPXN.000789..CHTR 4320 STATE HWY 104 , NEW HAVEN NY Loss of Service

Posted on Oct 01, 2024 - 10:27 EDT
Description STD | LOS | Fiber Splicing
Work Location Fulton, NY
Ticket CRQ000012706958/TAS000013733674
Time Zone Eastern
Planned Start 10/21/2024 12:00AM EDT
Planned End 10/21/2024 06:00AM EDT
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.
Impact Details:
Impact Type Loss of Service
Duration 240 (minutes)
Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).
Circuits:
Customer Location Address Impact
OCM BOCES
Z-side A-side
OCM BOCES @ HNBLNY10-OCM BOCES//787 STATE ROUTE 34 HNBLNY06-OCM BOCES//928 CAYUGA ST
787 STATE ROUTE 34, HANNIBAL NY Loss of Service

Posted on Oct 02, 2024 - 07:15 EDT
Customer OCM BOCES
Description STD | LOS | Circuit Migration
Work Location FULTON, NY
Ticket TAS000013733687
Time Zone Eastern
Planned Start 10/22/2024 12:00AM EDT
Planned End 10/22/2024 06:00AM EDT
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 24 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FLTNNY87-OCM BOCES//6 WILLIAM GILLARD DR MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
6 WILLIAM GILLARD DR, FULTON NY Loss of Service

Posted on Sep 26, 2024 - 11:01 EDT
ustomer OCM BOCES - WEST GENESEE CSD
Description STD | LOS | OS Upgrade
Work Location EAST_SYRACUSE, NY
Ticket TAS000013712895
Time Zone Eastern
Planned Start 10/24/2024 12:00AM EDT
Planned End 10/24/2024 06:00AM EDT
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 60 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).

Circuits:
Customer Location CircuitID Address Impact
OCM BOCES - WEST GENESEE CSD
Z-side A-side
OCM BOCES - WEST GENESEE CSD @ DWTTNYBM-OCM BOCES//6075 E MOLLOY RD CMLSNYWG-HS WEST GENESEE//5201 W GENESEE ST
31.L4XX.000498..CHTR 6075 E MOLLOY RD, DE WITT NY Loss of Service
OCM BOCES ACCT-00200018
Z-side A-side
OCM BOCES ACCT-00200018 @ CMLSNYWG-HS WEST GENESEE//5201 W GENESEE ST WSTLNYAA-TWC//HUB GD-GEDDES
31.L1XX.011988..TWCC 5201 W GENESEE ST, CAMILLUS NY Loss of Service

Posted on Oct 02, 2024 - 09:58 EDT
Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location EAST_SYRACUSE, NY
Ticket TAS000013712895
Time Zone Eastern
Planned Start 10/24/2024 12:00AM EDT
Planned End 10/24/2024 06:00AM EDT
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 60 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).

Circuits:
Customer Location CircuitID Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ NDRWNY01-OCM BOCES//208 ROCKWELL RD NDRWNYAC-OCM BOCES//4479 S ONONDAGA RD
31.L4XX.000224..CHTR 208 ROCKWELL RD, NEDROW NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ NDRWNY01-OCM BOCES//208 ROCKWELL RD NDRWNYAC-OCM BOCES//4479 S ONONDAGA RD
31.L2XX.000169.SYR.TWCC 208 ROCKWELL RD, NEDROW NY Loss of Service
OCM BOCES WESTHILL CSD
Z-side A-side
OCM BOCES WESTHILL CSD @ SYRDNYLF-OCM BOCES WESTHILL CSD//4501 ONONDAGA BLVD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
31.L1XX.016660..CHTR 4501 ONONDAGA BLVD, SYRACUSE NY Loss of Service
OCM BOCES/CATO MERIDIAN CSD
Z-side A-side
OCM BOCES/CATO MERIDIAN CSD @ NDRWNY06-ONONDAGA NATION SCHOOL//NY-11A LFYTNYAF-OCM BOCES - LAFAYETTE JR SR//3122 US ROUTE 11
31.L1XX.001607..TWCC NY-11A, NEDROW NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ NDRWNYAC-OCM BOCES//4479 S ONONDAGA RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
31.L1XX.001231..TWCC 4479 S ONONDAGA RD, NEDROW NY Loss of Service

Posted on Oct 02, 2024 - 10:00 EDT
Past Incidents
Oct 6, 2024

No incidents reported today.

Oct 5, 2024

No incidents reported.

Oct 4, 2024
Completed - The scheduled maintenance has been completed.
Oct 4, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 00:00 EDT
Scheduled - Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location East Syracuse, NY
Ticket CRQ000012696314/TAS000013712841
Time Zone Eastern
Planned Start 10/04/2024 12:00AM EDT
Planned End 10/04/2024 06:00AM EDT
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.
Impact Details:
Impact Type Loss of Service
Duration 360 (minutes)
Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).
Circuits:
Customer Location CircuitID Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ DRYDNYBD-OCM BOCES/DRYDEN ES//36 UNION ST DRYDNYBC-OCM BOCES/DRYDEN HS/118 FREEVILLE RD
36 UNION ST, DRYDEN NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FREVNYAD-OCM BOCES/CASSAVANT ES/32 SCHOOL ST DRYDNYBC-OCM BOCES/DRYDEN HS/118 FREEVILLE RD
32 SCHOOL ST, FREEVILLE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FREVNYAC-OCM BOCES/FREEVILLE ES/43 MAIN ST DRYDNYBC-OCM BOCES/DRYDEN HS/118 FREEVILLE RD
43 MAIN ST, FREEVILLE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MRTHNY07-OCM BOCES//24 ALBRO RD MRTHNYAD-OCM BOCES - MARATHON HIGH SCHOOL//1 E MAIN ST
24 ALBRO RD, MARATHON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CRLDNYHP-OCM BOCES//240 PORT WATSON ST SYRCNYED-OCM BOCES//110 ELWOOD DAVIS RD
240 PORT WATSON ST, CORTLAND NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CRLDNYHP-OCM BOCES//240 PORT WATSON ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
240 PORT WATSON ST, CORTLAND NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CRLDNYBE-OCM BOCES//8 VALLEY VIEW DR DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
8 VALLEY VIEW DR, CORTLAND NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CNCNNYAC-OCM BOCES//2809 CINCINNATUS RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
2809 CINCINNATUS RD, CINCINNATUS NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ HOMRNYAE-OCM BOCES/HOMER CSD//80 S WEST ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
80 S WEST ST, HOMER NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CTVLNYAO-OCM BOCES//MCEVOY CAMPUS DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
1710 STATE ROUTE 13, CORTLANDVILLE (TOWN OF) NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MCGRNYAE-OCM BOCES//MCGRAW HIGH SCHOOL DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
10 W ACADEMY ST, MCGRAW NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CRLDNYHP-OCM BOCES//240 PORT WATSON ST CRLDNY09-TWC//HUB DC-CORTLAND
240 PORT WATSON ST, CORTLAND NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CTVLNYAO-OCM BOCES//MCEVOY CAMPUS CRLDNY09-TWC//HUB DC-CORTLAND
1710 STATE ROUTE 13, CORTLANDVILLE (TOWN OF) NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ SYRCNYED-OCM BOCES//110 ELWOOD DAVIS RD CTVLNYAO-OCM BOCES//MCEVOY CAMPUS
110 ELWOOD DAVIS RD, SYRACUSE NY Loss of Service

Sep 17, 07:12 EDT
Oct 3, 2024
Completed - The scheduled maintenance has been completed.
Oct 3, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 00:00 EDT
Scheduled - Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location EAST SYRACUSE, NY
Ticket CRQ000012696417/TAS000013712835
Time Zone Eastern
Planned Start 10/03/2024 12:00AM EDT
Planned End 10/03/2024 06:00AM EDT
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.
Impact Details:
Impact Type Loss of Service
Duration 60 (minutes)
Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).
Circuits:
Customer Location CircuitID Address Impact
OCM BOCES
Z-side A-side
OCM BOCES @ ITHCNYHC-OCM BOCES/TST BOCES/555 WARREN RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
555 WARREN RD, ITHACA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CRLDNYHP-OCM BOCES//240 PORT WATSON ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
240 PORT WATSON ST, CORTLAND NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CRLDNYBE-OCM BOCES//8 VALLEY VIEW DR DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
8 VALLEY VIEW DR, CORTLAND NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CNCNNYAC-OCM BOCES//2809 CINCINNATUS RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
2809 CINCINNATUS RD, CINCINNATUS NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ HOMRNYAE-OCM BOCES/HOMER CSD//80 S WEST ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
80 S WEST ST, HOMER NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CTVLNYAO-OCM BOCES/MCEVOY CAMPUS DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
1710 STATE ROUTE 13, CORTLANDVILLE (TOWN OF) NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MCGRNYAE-OCM BOCES/MCGRAW HIGH SCHOOL DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
10 W ACADEMY ST, MCGRAW NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ DRTRNYAA-OCM BOCES - DERUYTER HIGH SCHOOL/711 RAILROAD ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
711 RAILROAD ST, DERUYTER NY Loss of Service
OCM BOCES
Z-side A-side
OCM BOCES @ SYRCNYCN-TWC/COLO-LEVEL3-SYNERGY 2 CLINTON SQ ATRIUM BLDG (BACKBONE) DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
2 CLINTON SQUARE (THE ATRIUM BUILDING - LOWER LEVEL), SYRACUSE NY Loss of Service
OCM BOCES
Z-side A-side
OCM BOCES @ SYRCNYCN-OCM BOCES//2 S CLINTON ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
2 S CLINTON ST, SYRACUSE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ BRWTNY12-OCM BOCES//9530 BREWERTON RD CNSQNY12-PAUL V MOORE HIGH SCHOOL//44 SCHOOL DR
9530 BREWERTON RD, BREWERTON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ LVRPNYGJ-OCM BOCES//200 ELWOOD DAVIS RD SYRCNYED-OCM BOCES//110 ELWOOD DAVIS RD
3200 ELWOOD DAVIS RD, LIVERPOOL NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ NDRWNYAC-OCM BOCES//4479 S ONONDAGA RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
4479 S ONONDAGA RD, NEDROW NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CZNVNY11-OCM BOCES - CAZENOVIA JR SR HI/31 EMORY AVE DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
31 EMORY AVE, CAZENOVIA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ TLLYNY10-TULLY JR & SR HIGH SCHOOL/5850 STATE ROUTE 80 DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
5850 STATE ROUTE 80, TULLY NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ LFYTNYAF-OCM BOCES - LAFAYETTE JR SR/3122 US ROUTE 11 DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
3122 US ROUTE 11, LAFAYETTE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MNLSNYAO-OCM BOCES - FAYETTEVILLE MANLIUS/8201 E SENECA TPKE DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
8201 E SENECA TPKE, MANLIUS NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FABSNYAD-OCM BOCES//1211 MILL ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
1211 MILL ST, FABIUS NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64 DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
179 ROUTE 64, MEXICO NY Loss of Service

Sep 13, 12:49 EDT
Oct 2, 2024

No incidents reported.

Oct 1, 2024
Completed - The scheduled maintenance has been completed.
Oct 1, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 00:00 EDT
Scheduled - Date Sent 09/10/2024 01:15PM EDT
Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location EAST_SYRACUSE, NY
Ticket TAS000013712002
Time Zone Eastern
Planned Start 10/01/2024 12:00AM EDT
Planned End 10/01/2024 06:00AM EDT
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.
Impact Details:
Impact Type Loss of Service
Duration 30 (minutes)
Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).
Circuits:
Customer Location CircuitID Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ WDPTNY04-OCM BOCES/CATO MERIDIAN CSD/8954 JACKSON ST ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
31.L1XX.001593..TWCC 8954 JACKSON ST, WEEDSPORT NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MORVNY08-MORAVIA CENTRAL SCHOOL DISTRICT//68 S MAIN ST ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
31.L1XX.000845..TWCC 68 S MAIN ST, MORAVIA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ AURRNYAL-OCM BOCES/2384 STRT 34B ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
31.L1XX.000055.SYR.TWCC 2384 STRT 34B, AURORA NY Loss of Service

Sep 10, 13:21 EDT
Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024
Postmortem - Read details
Oct 3, 09:59 EDT
Resolved - AS 3 pm this afternoon all systems were backup and running. further monitoring has confirmed stable network connectivity.
Sep 28, 17:08 EDT
Update - Power has been restored, but Network systems need to be brought back on line. Tech ETA is 2 pm. With network connectivity expected to be restored soon after that.
Sep 28, 12:19 EDT
Update - At this point and time , we still have no new information to pass along , Will post as soon as something new come in.
Sep 28, 10:54 EDT
Identified - CNYRIC has confirmed that CiTi BOCES is experiencing a power issue. Status will be updated as more information is available.
Sep 28, 08:49 EDT
Investigating - The CNYRIC monitoring indicates a Network outage for all Citi BOCES Districts. CNYRIC is investigating and will post when more information is available
Sep 28, 08:38 EDT
Sep 27, 2024

No incidents reported.

Sep 26, 2024
Completed - The scheduled maintenance has been completed.
Sep 26, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 02:00 EDT
Scheduled - Dear FirstLight customer,

This notice is being sent to inform you of the upcoming emergency maintenance activity detailed below.

Event ID: 908450
FirstLight Ticket: 908511
Day 1 Start: 9/26/2024 2:00:00 AM ET
Day 1 End: 9/26/2024 6:00:00 AM ET

Description: FIRSTLIGHT IS PERFORMING MAINTENANCE ON OUR NETWORK

Expected Impact: Loss of service for up to 60 minutes during the maintenance window.

Affected Services
36.VLXP.061264..FL 4902 McGrane Rd, Romulus, NY 14541, USA
36.VLXP.061264..FL 4902 McGrane Rd, Romulus, NY 14541, USA
36.VLXP.061264..FL 4902 McGrane Rd, Romulus, NY 14541, USA
36.VLXP.061264..FL 4902 McGrane Rd, Romulus, NY 14541, USA
36.VLXP.061264..FL 4902 McGrane Rd, Romulus, NY 14541, USA
36.VLXP.061264..FL 4902 McGrane Rd, Romulus, NY 14541, USA
36.VLXP.061264..FL 4902 McGrane Rd, Romulus, NY 14541, USA
36.VLXP.061264..FL 4902 McGrane Rd, Romulus, NY 14541, USA
36.VLXP.061264..FL 4902 McGrane Rd, Romulus, NY 14541, USA
36.VLXP.061264..FL 4902 McGrane Rd, Romulus, NY 14541, USA
36.VLXP.061264..FL 4902 McGrane Rd, Romulus, NY 14541, USA
36.VLXP.061264..FL 4902 McGrane Rd, Romulus, NY 14541, USA
36.VLXP.061264..FL 4902 McGrane Rd, Romulus, NY 14541, USA
36.VLXP.061264..FL 4902 McGrane Rd, Romulus, NY 14541, USA


FirstLight apologizes for any inconvenience that this event may cause. Thank you for your understanding.

Please reply to this notification with your ticket number (908511) and any issues if applicable.

By responding to this notification in a timely manner, FirstLight Change Management can attempt to resolve any potential conflicts that may arise.

Please note: Notifications identified as Emergency Maintenance cannot typically be rescheduled as the event contains a time-sensitive element.

If you have any questions or need additional information, please reply to this email or call the FirstLight Network Operations Center at 855-293-0779 reference your FirstLight ticket (908511).

Sep 25, 14:29 EDT
Completed - The scheduled maintenance has been completed.
Sep 26, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 02:00 EDT
Scheduled - This notice is being sent to inform you of the upcoming emergency maintenance activity detailed below.


Event ID: 908450
FirstLight Ticket: 908510
Day 1 Start: 9/26/2024 2:00:00 AM ET
Day 1 End: 9/26/2024 6:00:00 AM ET

Description: FIRSTLIGHT IS PERFORMING MAINTENANCE ON OUR NETWORK

Expected Impact: Loss of service for up to 60 minutes during the maintenance window.

Affected Services
17702692-COLO-001 20 Madison Ave, Elmira, NY 14904, USA
17702692-COLO-001 20 Madison Ave, Elmira, NY 14904, USA
17702692-COLO-001 20 Madison Ave, Elmira, NY 14904, USA
17702692-COLO-001 20 Madison Ave, Elmira, NY 14904, USA
17702692-COLO-001 20 Madison Ave, Elmira, NY 14904, USA
17702692-COLO-001 20 Madison Ave, Elmira, NY 14904, USA
17702692-COLO-001 20 Madison Ave, Elmira, NY 14904, USA
17702692-COLO-001 20 Madison Ave, Elmira, NY 14904, USA
17702692-COLO-001 20 Madison Ave, Elmira, NY 14904, USA
17702692-COLO-001 20 Madison Ave, Elmira, NY 14904, USA
17702692-COLO-001 20 Madison Ave, Elmira, NY 14904, USA
17702692-COLO-001 20 Madison Ave, Elmira, NY 14904, USA
17702692-COLO-001 20 Madison Ave, Elmira, NY 14904, USA
17702692-COLO-001 20 Madison Ave, Elmira, NY 14904, USA


FirstLight apologizes for any inconvenience that this event may cause. Thank you for your understanding.

Please reply to this notification with your ticket number (908510) and any issues if applicable.

By responding to this notification in a timely manner, FirstLight Change Management can attempt to resolve any potential conflicts that may arise.

Please note: Notifications identified as Emergency Maintenance cannot typically be rescheduled as the event contains a time-sensitive element.

If you have any questions or need additional information, please reply to this email or call the FirstLight Network Operations Center at 855-293-0779 reference your FirstLight ticket (908510).


Change Management

FirstLight
changemanagement@firstlight.net www.firstlight.net

Sep 25, 14:33 EDT
Completed - The scheduled maintenance has been completed.
Sep 26, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 00:00 EDT
Scheduled - Description Emergency Maintenance | LOS | EQUIPMENT MIGRATION
Work Location ENDICOTT, NY
Ticket CRQ000012706933/TAS000013733790
Time Zone Eastern
Planned Start 09/26/2024 12:00AM EDT
Planned End 09/26/2024 06:00AM EDT
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.
Impact Details:
Impact Type Loss of Service
Duration 180 (minutes)
Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).
Circuits:
Customer Location Address Impact
OCM BOCES - MARATHON HIGH SCHOOL
Z-side A-side
OCM BOCES - MARATHON HIGH SCHOOL @ MRTHNYAD-OCM BOCES - MARATHON HIGH SCHOOL//1 E MAIN ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
1 E MAIN ST, MARATHON NY Loss of Service

Sep 20, 12:28 EDT
Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024
Completed - The scheduled maintenance has been completed.
Sep 22, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 07:00 EDT
Scheduled - Sunday Sept 22nd 7-9am - Migrate Internet to Cloudflare Magic Transit
CNYRIC Engineers have scheduled migration of all Internet Traffic to our new DDoS Provider
No impact is expected, however the migration and testing of internet traffic is being performed in our standard maintenance window in case of unforeseen issues.

Sep 20, 08:22 EDT