CNYRIC Status Page Status

Minor Service Outage

About This Site

The following is the Status Page for Central New York Regional Information Center.

Regional Internet Connection Operational

CNYRIC WAN Connection Operational

Spectrum Internet Services Operational

Voice Services Operational

CNYRIC Voice Services Operational

Northland Communication Operational

FirstLight Voice Services Operational

Verizon Voice Services Operational

Student Management Systems Partial Outage

SchoolTool Operational

FrontLine Services IEP Direct Operational

Data Warehouse Services Operational

Test Scoring Services Operational

PowerSchool Products PowerSchool SIS Partial Outage

PowerSchool Products Schoology Operational

PowerSchool Products Naviance Operational

Mass Communication Systems Operational

School Messenger Operational

Financial Services Operational

Nvision Operational

Wincap Operational

School ERP Pro Operational

Citrix Operational

Hosting Services Operational

District Hosted Websites Operational

IAAS Service Operational

Printing Services Operational

WebCRD Operational

Cloud Services Operational

ClassLink Active Directory Integration Operational

ClassLink Azure Integration Operational

ClassLink Google Integration Operational

ClassLink My Apps Operational

ClassLink Roster Server Operational

Clever Single Sign-On Operational

Google Apps Admin Console Operational

Google Apps Classroom Operational

Google Apps Google Calendar Operational

Google Apps Google Docs Operational

Google Apps Google Drive Operational

Google Apps Google Meet Operational

Google Apps Gmail Operational

Google Cloud Platform Google Cloud Console Operational

Google Cloud Platform Google Cloud Storage Operational

Lightspeed Systems Operational

Mimecast Operational

Zoom Meetings Operational

Ancillary Operational

Team Dynamix Operational

OKTA Operational

AimsWebb Operational

CNYRIC OTHER Operational

Food Service Operational

Mosaic Operational

NUTRkids Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Upcoming SchoolTool (MINDEX) Maintenance May `19`, `2026` `22:00` - May `20`, `2026` `01:00` EDT

The CNYRIC has been notified by Mindex that system maintenance for the SchoolTool servers is scheduled for Tuesday, May 19th, beginning at 10:00 pm. During this maintenance window, the SchoolTool application will be unavailable from 10:00 pm - 1:00 am. Thank you for your cooperation and understanding. Please do not hesitate to contact your primary SchoolTool Consultant or the CNYRIC Help Desk for additional assistance
Posted on Apr 28, 2026 - 10:41 EDT

Spectrum Maintenance Notification: OCM BOCES | LOS | Multi Market, NY | OS Upgrade May `21`, `2026` `00:00`-`06:00` EDT

Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location Multi Market, NY
Time Zone Eastern
Planned Start 05/21/2026 12:00AM EDT
Planned End 05/21/2026 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 240 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location CircuitID Address Impact
OCM BOCES/MEXICO SCHOOLS
Z-side A-side
OCM BOCES/MEXICO SCHOOLS @ NWHNNYAC-OCM BOCES//4320 STRT 104 PRISNY05-TWC//HUB MP-MAPLEVIEW (SYRCNYMPH)
4320 STATE HWY 104 , NEW HAVEN NY Loss of Service
OCM BOCES/MEXICO SCHOOLS
Z-side A-side
OCM BOCES/MEXICO SCHOOLS @ NWHNNYAC-OCM BOCES//4320 STRT 104 PRISNY05-TWC//HUB MP-MAPLEVIEW (SYRCNYMPH)
4320 STATE HWY 104 , NEW HAVEN NY Loss of Service
OCM BOCES/MEXICO SCHOOLS
Z-side A-side
OCM BOCES/MEXICO SCHOOLS @ NWHNNYAC-OCM BOCES//4320 STRT 104 PRISNY05-TWC//HUB MP-MAPLEVIEW (SYRCNYMPH)
4320 STATE HWY 104 , NEW HAVEN NY Loss of Service
OCM BOCES/MEXICO SCHOOLS
Z-side A-side
OCM BOCES/MEXICO SCHOOLS @ NWHNNYAC-OCM BOCES//4320 STRT 104 NWHNNYAC-OCM BOCES//4320 STRT 104
4320 STATE HWY 104 , NEW HAVEN NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MEXCNYAR-OCM BOCES MEXICO CENTRAL SCHOOL DISTRICT//3338 MAIN ST NWHNNYAC-OCM BOCES//4320 STRT 104
3338 MAIN ST, MEXICO NY Loss of Service
OCM BOCES - MASTER BILL 4
Z-side A-side
OCM BOCES - MASTER BILL 4 @ CNSQNY12-PAUL V MOORE HIGH SCHOOL//44 SCHOOL DR MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
44 SCHOOL DR, CENTRAL SQUARE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MEXCNYAO-MEXICO CENTRAL SCHOOL DISTRICT//16 FRAVOR RD MEXCNYAR-OCM BOCES MEXICO CENTRAL SCHOOL DISTRICT//3338 MAIN ST
16 FRAVOR RD, MEXICO NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MEXCNYAR-OCM BOCES MEXICO CENTRAL SCHOOL DISTRICT//3338 MAIN ST FLTNNY96-PALMERO ELEMENTARY SCHOOL//1638 COUNTY ROUTE 45
3338 MAIN ST, MEXICO NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ BRWTNY12-OCM BOCES//9530 BREWERTON RD CNSQNY12-PAUL V MOORE HIGH SCHOOL//44 SCHOOL DR
9530 BREWERTON RD, BREWERTON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CNSQNY17-OCM BOCES//93 BARKER RD CNSQNY12-PAUL V MOORE HIGH SCHOOL//44 SCHOOL DR
93 BARKER RD, CENTRAL SQUARE NY Loss of Service
CITI BOCES*
Z-side A-side
CITI BOCES* @ FLTNNY74-CITI BOCES//129 CAYUGA ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
129 CAYUGA ST, FULTON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ NDRWNY01-OCM BOCES//208 ROCKWELL RD NDRWNYAC-OCM BOCES//4479 S ONONDAGA RD
208 ROCKWELL RD, NEDROW NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CTVLNYAO-OCM BOCES//MCEVOY CAMPUS CRLDNY09-TWC//HUB DC-CORTLAND
1710 STATE ROUTE 13, CORTLANDVILLE (TOWN OF) NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CTVLNYAO-OCM BOCES//MCEVOY CAMPUS CRLDNY09-TWC//HUB DC-CORTLAND
1710 STATE ROUTE 13, CORTLANDVILLE (TOWN OF) NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CTVLNYAO-OCM BOCES//MCEVOY CAMPUS DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
1710 STATE ROUTE 13, CORTLANDVILLE (TOWN OF) NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ HOMRNYAE-OCM BOCES/HOMER CSD//80 S WEST ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
80 S WEST ST, HOMER NY Loss of Service
Posted on May 01, 2026 - 14:48 EDT

Spectrum Maintenance Notification: OCM BOCES | LOS | ALBANY, NY | OS Upgrade May `27`, `2026` `00:00`-`06:00` EDT

Description STD | LOS | OS Upgrade
Work Location ALBANY, NY
Time Zone Eastern
Planned Start 05/27/2026 12:00AM EDT
Planned End 05/27/2026 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 240 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ UNSPNYAE-OCM BOCES//26 HOMER ST UNSPNYAG-OCM BOCES//239 CAYUGA ST
26 HOMER ST, UNION SPRINGS NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ UNSPNY07-OCM BOCES//39 GROVE ST UNION SPRINGS UNSPNYAE-OCM BOCES//26 HOMER ST
39 GROVE ST, UNION SPRINGS NY Loss of Service
OCM BOCES - MARATHON HIGH SCHOOL
Z-side A-side
OCM BOCES - MARATHON HIGH SCHOOL @ MRTHNYAD-OCM BOCES - MARATHON HIGH SCHOOL//1 E MAIN ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
1 E MAIN ST, MARATHON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MRTHNY07-OCM BOCES//24 ALBRO RD MRTHNYAD-OCM BOCES - MARATHON HIGH SCHOOL//1 E MAIN ST
24 ALBRO RD, MARATHON NY Loss of Service
Posted on May 07, 2026 - 12:00 EDT

Spectrum Maintenance Reschedule Notification: OCM BOCES | LOS | WATERTOWN, NY | OS Upgrade May `27`, `2026` `00:00`-`06:00` EDT

Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location WATERTOWN, NY
Time Zone Eastern
Planned Start 05/27/2026 12:00AM EDT
Planned End 05/27/2026 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 15 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
CITI BOCES*
Z-side A-side
CITI BOCES* @ FLTNNY92-CITI BOCES//104 CAYUGA ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
104 CAYUGA ST, FULTON NY Loss of Service
CITI BOCES*
Z-side A-side
CITI BOCES* @ FLTNNY74-CITI BOCES//129 CAYUGA ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
129 CAYUGA ST, FULTON NY Loss of Service
Posted on Apr 20, 2026 - 13:32 EDT

Spectrum Maintenance Notification: OCM BOCES | LOS | Multi Market, OH | OS Upgrade May `28`, `2026` `00:00`-`06:00` EDT

Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location Multi Market, OH

Time Zone Eastern
Planned Start 05/28/2026 12:00AM EDT
Planned End 05/28/2026 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 120 (minutes)

OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64 PRISNY05-TWC//HUB MP-MAPLEVIEW (SYRCNYMPH)
179 ROUTE 64, MEXICO NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ PLSKNYAR-OCM BOCES/PULASKI JR SR HS/4624 SALINA ST PLSKNYAP-OCM BOCES/CNYRIC//2 HINMAN RD
4624 SALINA ST, PULASKI NY Loss of Service
OCM BOCES - LIVERPOOL CSD
Z-side A-side
OCM BOCES - LIVERPOOL CSD @ CLAYNYSG-OCM BOCES LIVERPOOL CSD//4338 WETZEL RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
4338 WETZEL RD, LIVERPOOL NY Loss of Service
OSWEGO COUNTY BOCES
Z-side A-side
OSWEGO COUNTY BOCES @ MEXCNY14-OSWEGO COUNTY BOCES (CITI)//5863 SCENIC AVE MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
5863 SCENIC AVE, MEXICO NY Loss of Service
CITI BOCES*
Z-side A-side
CITI BOCES* @ FLTNNYAX-CITI BOCES//11 RIVER GLEN DR MEXCNYAL-CITI BOCES//179 COUNTY ROUTE 64
11 RIVER GLEN DR, FULTON NY Loss of Service
CITI BOCES*
Z-side A-side
CITI BOCES* @ MEXCNY19-CITI BOCES//3287 MAIN ST MEXCNYAL-CITI BOCES//179 COUNTY ROUTE 64
3287 MAIN ST, MEXICO NY Loss of Service
CITI BOCES*
Z-side A-side
CITI BOCES* @ FLTNNY74-CITI BOCES//129 CAYUGA ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
129 CAYUGA ST, FULTON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CNSQNY17-OCM BOCES//93 BARKER RD CNSQNY12-PAUL V MOORE HIGH SCHOOL//44 SCHOOL DR
93 BARKER RD, CENTRAL SQUARE NY Loss of Service
CITI BOCES*
Z-side A-side
CITI BOCES* @ FLTNNY92-CITI BOCES//104 CAYUGA ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
104 CAYUGA ST, FULTON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ BRWTNY12-OCM BOCES//9530 BREWERTON RD CNSQNY12-PAUL V MOORE HIGH SCHOOL//44 SCHOOL DR
9530 BREWERTON RD, BREWERTON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CNSQNY16-OCM BOCES//248 US ROUTE 11 CNSQNY12-PAUL V MOORE HIGH SCHOOL//44 SCHOOL DR
248 US ROUTE 11 248 US HWY 11, CENTRAL SQUARE NY Loss of Service
OCM BOCES - MCEVOY
Z-side A-side
OCM BOCES - MCEVOY @ SYRCNYED-OCM BOCES//110 ELWOOD DAVIS RD CTVLNYAO-OCM BOCES//MCEVOY CAMPUS
110 ELWOOD DAVIS RD, SYRACUSE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CNSQNY16-OCM BOCES//248 US ROUTE 11 MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
248 US ROUTE 11 248 US HWY 11, CENTRAL SQUARE NY Loss of Service
CITI BOCES
Z-side A-side
CITI BOCES @ PHNXNYAH-SUNY OSWEGO//70 COUNTY ROUTE 59 MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
70 COUNTY ROUTE 59, PHOENIX NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MEXCNYAR-OCM BOCES MEXICO CENTRAL SCHOOL DISTRICT//3338 MAIN ST FLTNNY96-PALMERO ELEMENTARY SCHOOL//1638 COUNTY ROUTE 45
3338 MAIN ST, MEXICO NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ PLSKNYAR-OCM BOCES/PULASKI JR SR HS/4624 SALINA ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
4624 SALINA ST, PULASKI NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ PRISNYAL-OCM BOCES/APW CSD/639 COUNTY ROUTE 22 MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
639 COUNTY ROUTE 22, PARISH NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MEXCNYAR-OCM BOCES MEXICO CENTRAL SCHOOL DISTRICT//3338 MAIN ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
3338 MAIN ST, MEXICO NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FLTNNY87-OCM BOCES//6 WILLIAM GILLARD DR MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
6 WILLIAM GILLARD DR, FULTON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ SNCKNYAD-OCM BOCES-SANDY CREEK SCHOOLS//124 SALISBURY ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
124 SALISBURY ST, SANDY CREEK NY Loss of Service
OCM BOCES - MASTER BILL 4
Z-side A-side
OCM BOCES - MASTER BILL 4 @ CNSQNY12-PAUL V MOORE HIGH SCHOOL//44 SCHOOL DR MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
44 SCHOOL DR, CENTRAL SQUARE NY Loss of Service
OSWEGO COUNTY BOCES
Z-side A-side
OSWEGO COUNTY BOCES @ PHNXNY03-OCM BOCES//116 VOLNEY ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
116 VOLNEY ST, PHOENIX NY Loss of Service
OCM BOCES - MARATHON HIGH SCHOOL
Z-side A-side
OCM BOCES - MARATHON HIGH SCHOOL @ CNTTNYAJ-AA COLE ELEMENTARY SCHOOL//1683 STATE ROUTE 49 CNSQNY12-PAUL V MOORE HIGH SCHOOL//44 SCHOOL DR
1683 STATE ROUTE 49, CONSTANTIA NY Loss of Service
OSWEGO COUNTY BOCES
Z-side A-side
OSWEGO COUNTY BOCES @ HNBLNY06-OCM BOCES//928 CAYUGA ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
928 CAYUGA ST, HANNIBAL NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ BRPTNYAC-OCM BOCES-BRIDGEPORT ES//9076 NORTH ROAD CTNGNYAM-OCM BOCES CHITTENANGO HS//150 W GENESEE ST
9076 NORTH RD, BRIDGEPORT NY Loss of Service
OSWEGO COUNTY BOCES
Z-side A-side
OSWEGO COUNTY BOCES @ FLTNNYBK-OCM BOCES/OSWEGO COUNTY BOCES/167 S 4TH ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
167 S 4TH ST, FULTON NY Loss of Service
OCM BOCES - MASTER BILL 4
Z-side A-side
OCM BOCES - MASTER BILL 4 @ MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64 OSWGNYCH-OSWEGO CITY SCHOOL//2 BUCCANEER BLVD
179 ROUTE 64, MEXICO NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64 DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
179 ROUTE 64, MEXICO NY Loss of Service
OCM BOCES/MEXICO SCHOOLS
Z-side A-side
OCM BOCES/MEXICO SCHOOLS @ MEXCNYAR-OCM BOCES MEXICO CENTRAL SCHOOL DISTRICT//3338 MAIN ST PRISNY05-TWC//HUB MP-MAPLEVIEW (SYRCNYMPH)
3338 MAIN ST, MEXICO NY Loss of Service
OCM
Z-side A-side
OCM @ MEXCNYAR-OCM BOCES MEXICO CENTRAL SCHOOL DISTRICT//3338 MAIN ST PRISNY05-TWC//HUB MP-MAPLEVIEW (SYRCNYMPH)
3338 MAIN ST, MEXICO NY Loss of Service
CITI BOCES
Z-side A-side
CITI BOCES @ MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64 PRISNY05-TWC//HUB MP-MAPLEVIEW (SYRCNYMPH)
179 ROUTE 64, MEXICO NY Loss of Service
Posted on May 12, 2026 - 06:53 EDT

Spectrum Maintenance Notification: OCM BOCES | LOS | Multi Market, OH | OS Upgrade May `29`, `2026` `00:00`-`06:00` EDT

Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location Multi Market, OH

Time Zone Eastern
Planned Start 05/29/2026 12:00AM EDT
Planned End 05/29/2026 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 120 (minutes)

OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MRTHNY07-OCM BOCES//24 ALBRO RD MRTHNYAD-OCM BOCES - MARATHON HIGH SCHOOL//1 E MAIN ST
24 ALBRO RD, MARATHON NY Loss of Service
OCM BOCES - MARATHON HIGH SCHOOL
Z-side A-side
OCM BOCES - MARATHON HIGH SCHOOL @ MRTHNYAD-OCM BOCES - MARATHON HIGH SCHOOL//1 E MAIN ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
1 E MAIN ST, MARATHON NY Loss of Service
OCM BOCES
Z-side A-side
OCM BOCES @ SYRCNYCN-OCM BOCES//2 S CLINTON ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
2 S CLINTON ST, SYRACUSE NY Loss of Service
OCM BOCES
Z-side A-side
OCM BOCES @ SYRCNYCN-OCM BOCES//2 S CLINTON ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
2 S CLINTON ST, SYRACUSE NY Loss of Service
Posted on May 12, 2026 - 06:56 EDT

Upcoming SchoolTool (MINDEX) Production Release Jun `9`, `2026` `22:00` - Jun `10`, `2026` `02:00` EDT

NYRIC has been notified by Mindex that a SchoolTool Production Release and Upgrade is scheduled for Tuesday, June 9th beginning at 10:00 pm. During this upgrade, the SchoolTool application will be unavailable from 10:00 pm - 2:00 am. An email notification with additional details will be sent to Student Management Contacts identified in the CNYRIC Trusted Agent Portal and to those on the CNYRIC EDS SchoolTool Upgrade Contact List. More details on features, fixes, and components are also available on the Mindex Release History website. The CNYRIC EDS SchoolTool Support Team will send out any additional information, resources and documentation as it becomes available. Please do not hesitate to contact your primary SchoolTool Consultant or the CNYRIC Help Desk for additional assistance.
Posted on Apr 28, 2026 - 10:45 EDT

Upcoming SchoolTool (MINDEX) Maintenance Jun `16`, `2026` `22:00` - Jun `17`, `2026` `01:00` EDT

The CNYRIC has been notified by Mindex that system maintenance for the SchoolTool servers is scheduled for Tuesday June 16th, beginning at 10:00 pm. During this maintenance window, the SchoolTool application will be unavailable from 10:00 pm - 1:00 am. Thank you for your cooperation and understanding. Please do not hesitate to contact your primary SchoolTool Consultant or the CNYRIC Help Desk for additional assistance
Posted on Apr 28, 2026 - 10:53 EDT

Spectrum Maintenance Notification Jun `19`, `2026` `07:00`-`09:00` EDT

Spectrum has scheduled maintenance for Friday 6/19/26 between 7-9am to replace one of
their dmarc switches located at the CNYRIC. During this replacement window the following WAN circuits will experience brief disruptions. This outage has been scheduled for 6/19/26 (Juneteenth holiday) at 7am in order to minimize the impact.
Cazenovia
Cincinnatus
DeRuyter
Fabius
Homer
Jamesville Dewitt
Lafayette
Marathon
Marcellus
McGraw
Onondaga Central
Tully
Westhill
Posted on May 13, 2026 - 13:36 EDT

Past Incidents

May 14, 2026

No incidents reported today.

May 13, 2026

WinCap experiencing issues

Postmortem - Read details
May 13, 11:28 EDT

Resolved - WinCap found the source of the problem and has resolved the issue. WinCap should be working as expected.
May 13, 11:25 EDT

Investigating - WinCap error
Districts are currently experiencing a technical error with WinCap. ,
WinCap is actively working to resolve the issue as quickly as possible. Will post updates as they come in.
May 13, 10:30 EDT

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

Installation of nVision release 1.2.808

Completed - The scheduled maintenance has been completed.
May 7, 20:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 18:00 EDT

Scheduled - The CNYRIC will be installing nVision release 1.2.808 into the nVision production databases on Thursday, May 7, 2026, from 6 PM to 8 PM. Please ensure that all users log out of nVision during this installation window.

If you have any questions or concerns, please feel free to reach out to your nVision Representative.
May 6, 14:39 EDT

May 6, 2026

Upcoming SchoolTool (MINDEX) Production Release

Completed - The scheduled maintenance has been completed.
May 6, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 22:00 EDT

Scheduled - NYRIC has been notified by Mindex that a SchoolTool Production Release and Upgrade is scheduled for Tuesday, May 5th, beginning at 10:00 pm. During this upgrade, the SchoolTool application will be unavailable from 10:00 pm - 2:00 am. An email notification with additional details will be sent to Student Management Contacts identified in the CNYRIC Trusted Agent Portal and to those on the CNYRIC EDS SchoolTool Upgrade Contact List. More details on features, fixes, and components are also available on the Mindex Release History website. The CNYRIC EDS SchoolTool Support Team will send out any additional information, resources and documentation as it becomes available. Please do not hesitate to contact your primary SchoolTool Consultant or the CNYRIC Help Desk for additional assistance.
Apr 28, 10:40 EDT

May 5, 2026

May 4, 2026

Diligent Customer Facing Incident - BoardDocs - Users are unable to access the application - 1 May 2026

Resolved - BoardDocs should be operational at this time. Their status page is not currently reflecting any issues, and a brief check-in with some of our region's BoardDocs pages appears to confirm that the vendor has solved the issue.

We appreciate your patience with Diligent regarding the issues they've had this week. In a meeting we had with them on Thursday to address concerns shared with us, a representative stated that some of this week's issues stem from their efforts to ensure this platform is ADA compliant. These efforts created unforeseen instability.

Please know that we are in consistent communication with Diligent and are urging them to continue investing in keeping BoardDocs stable while our region migrates over to Community (which was not affected by these outages).

Please keep communicating your questions and concerns.

Thank you. Have a great day.
May 4, 07:00 EDT

Update - The Vendor is continuing to investigate the issue.
May 1, 13:28 EDT

Investigating - From the Vendor:

BoardDocs - Users are unable to access the application
New incident: Investigating
We are currently investigating this issue.
Time posted
May 1, 15:30 UTC
Components affected
Degraded Performance Boards & Governance – BoardDocs - Boa...
May 1, 11:39 EDT

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

Apr 30, 2026

Spectrum Maintenance Notification: OCM BOCES | LOS | ALBANY, NY | OS Upgrade

Completed - The scheduled maintenance has been completed.
Apr 30, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 00:00 EDT

Scheduled - Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location ALBANY, NY
Time Zone Eastern
Planned Start 04/30/2026 12:00AM EDT
Planned End 04/30/2026 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 240 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MNLSNY47-OCM BOCES//4725 ENDERS RD FYVLNYAI-OCM BOCES//700 S MANLIUS ST
4725 ENDERS RD, MANLIUS NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FYVLNYAI-OCM BOCES//700 S MANLIUS ST FYVLNY35-OCM BOCES//704 S MANLIUS ST
700 S MANLIUS ST, FAYETTEVILLE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FYVLNY35-OCM BOCES//704 S MANLIUS ST LYNDNYAA-OCM BOCES//7173 MOTT RD
704 S MANLIUS ST, FAYETTEVILLE NY Loss of Service
ITHACA CENTRAL SCHOOL DISTRICT
Z-side A-side
ITHACA CENTRAL SCHOOL DISTRICT @ ITHCNYHS-ITHACA CSD TRANSPORTATION//150 BOSTWICK RD ITHCNYVV-OCM BOCES ITHACA SCHOOL DIST//602 HANCOCK ST
150 BOSTWICK RD, ITHACA NY Loss of Service
Apr 14, 06:54 EDT

Minor Service Outage

About This Site

Scheduled Maintenance

Upcoming SchoolTool (MINDEX) Maintenance May 19, 2026 22:00 - May 20, 2026 01:00 EDT

Spectrum Maintenance Notification: OCM BOCES | LOS | Multi Market, NY | OS Upgrade May 21, 2026 00:00-06:00 EDT

Spectrum Maintenance Notification: OCM BOCES | LOS | ALBANY, NY | OS Upgrade May 27, 2026 00:00-06:00 EDT

Spectrum Maintenance Reschedule Notification: OCM BOCES | LOS | WATERTOWN, NY | OS Upgrade May 27, 2026 00:00-06:00 EDT

Spectrum Maintenance Notification: OCM BOCES | LOS | Multi Market, OH | OS Upgrade May 28, 2026 00:00-06:00 EDT

Spectrum Maintenance Notification: OCM BOCES | LOS | Multi Market, OH | OS Upgrade May 29, 2026 00:00-06:00 EDT

Upcoming SchoolTool (MINDEX) Production Release Jun 9, 2026 22:00 - Jun 10, 2026 02:00 EDT

Upcoming SchoolTool (MINDEX) Maintenance Jun 16, 2026 22:00 - Jun 17, 2026 01:00 EDT

Spectrum Maintenance Notification Jun 19, 2026 07:00-09:00 EDT

Past Incidents

Upcoming SchoolTool (MINDEX) Maintenance May `19`, `2026` `22:00` - May `20`, `2026` `01:00` EDT

Spectrum Maintenance Notification: OCM BOCES | LOS | Multi Market, NY | OS Upgrade May `21`, `2026` `00:00`-`06:00` EDT

Spectrum Maintenance Notification: OCM BOCES | LOS | ALBANY, NY | OS Upgrade May `27`, `2026` `00:00`-`06:00` EDT

Spectrum Maintenance Reschedule Notification: OCM BOCES | LOS | WATERTOWN, NY | OS Upgrade May `27`, `2026` `00:00`-`06:00` EDT

Spectrum Maintenance Notification: OCM BOCES | LOS | Multi Market, OH | OS Upgrade May `28`, `2026` `00:00`-`06:00` EDT

Spectrum Maintenance Notification: OCM BOCES | LOS | Multi Market, OH | OS Upgrade May `29`, `2026` `00:00`-`06:00` EDT

Upcoming SchoolTool (MINDEX) Production Release Jun `9`, `2026` `22:00` - Jun `10`, `2026` `02:00` EDT

Upcoming SchoolTool (MINDEX) Maintenance Jun `16`, `2026` `22:00` - Jun `17`, `2026` `01:00` EDT

Spectrum Maintenance Notification Jun `19`, `2026` `07:00`-`09:00` EDT