First light was able to complete repairs to their equipment. Testing has been successful
Posted Jan 12, 2026 - 15:12 EST
Identified
First Light has located the source of the issue and has dispatched a technician to troubleshoot and repair. No ETR as of yet.
Posted Jan 12, 2026 - 13:38 EST
Update
Have not received any update on investigation status. Please look for any developments throughout the day.
Posted Jan 12, 2026 - 13:04 EST
Update
First Light is actively investigating the issue,. At this point in time we still do not have a cause or a solution for the outage. As always we will update you best we can as the information is supplied.
Posted Jan 12, 2026 - 11:49 EST
Investigating
Affecting the following districts PRI services (no inbound/outbound calling):
Cincy DeRuyter Auburn Southern Cayuga Dryden Newfield South Seneca
No ETR as of yet. More information will be posted as it becomes available
Posted Jan 12, 2026 - 10:58 EST
This incident affected: Voice Services (FirstLight Voice Services).