All Systems Operational

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The following is the Status Page for Central New York Regional Information Center.

Regional Internet Connection Operational
CNYRIC WAN Connection ? Operational
Spectrum Internet Services ? Operational
FirstLight Internet Services ? Operational
Crown Castle Internet Services ? Operational
Voice Services Operational
CNYRIC Voice Services ? Operational
Northland Communication ? Operational
FirstLight Voice Services ? Operational
Student Management Systems Operational
SchoolTool ? Operational
FrontLine Services IEP Direct ? Operational
Data Warehouse Services ? Operational
Test Scoring Services ? Operational
PowerSchool Products PowerSchool SIS Operational
PowerSchool Products Schoology Operational
PowerSchool Products Naviance Operational
Mass Communication Systems Operational
School Messenger Operational
Financial Services Operational
Nvision ? Operational
Wincap ? Operational
Infinite Visions ? Operational
Hosting Services Operational
District Hosted Websites Operational
IAAS Service ? Operational
Printing Services Operational
WebCRD Operational
Cloud Services Operational
ClassLink Active Directory Integration Operational
ClassLink Azure Integration Operational
ClassLink Google Integration Operational
ClassLink My Apps Operational
ClassLink Roster Server Operational
Clever Single Sign-On Operational
Google Apps Admin Console Operational
Google Apps Classroom Operational
Google Apps Google Calendar Operational
Google Apps Google Docs Operational
Google Apps Google Drive Operational
Google Apps Google Meet Operational
Google Apps Gmail Operational
Mimecast ? Operational
Zoom Meetings Operational
CNYRIC Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
This notice is being sent to inform you of the upcoming maintenance activity detailed below.
Event ID: 713163
FirstLight Ticket: 746269
Day 1 Start: 12/1/2022 12:00:00 AM ET
Day 1 End: 12/1/2022 6:00:00 AM ET
Backup day Start: 12/2/2022 12:00:00 AM ET
Backup day End: 12/2/2022 6:00:00 AM ET

Description: FirstLight is moving fiber off of poles and into an underground cable.

Expected Impact: Loss of service for up to 6 hours during the maintenance window
Affected Services
501 Mitchell St, Ithaca, NY 14850, USA
75 Cornell St, Ithaca, NY 14850, USA


FirstLight apologizes for any inconvenience that this event may cause. Thank you for your understanding.

Please reply to this notification with your ticket number (746269) and any issues if applicable.

By responding to this notification in a timely manner, FirstLight Change Management can attempt to resolve any potential conflicts that may arise.

Please note: Notifications identified as Emergency Maintenance cannot typically be rescheduled as the event contains a time-sensitive element.

If you have any questions or need additional information, please reply to this email or call the FirstLight Network Operations Center at 855-293-0779 reference your FirstLight ticket (746269).

Posted on Nov 18, 2022 - 15:24 EST
Description STD | LOS | Circuit Migrations
Work Location Oswego, NY
Ticket CRQ000011758626/TAS000012239882
Time Zone Eastern
Planned Start 12/21/2022 12:00AM EST
Planned End 12/21/2022 06:00AM EST
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.
Impact Details:
Impact Type Loss of Service
Duration 15 (minutes)
Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).
Circuits:
Customer Location Address Impact
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ MEXCNYAL-OCM BOCES/OSWEGO CSD//179 COUNTY ROUTE 64 OSWGNYCH-OSWEGO CITY SCHOOL//2 BUCCANEER BLVD
179 COUNTY ROUTE 64, MEXICO NY Loss of Service

Posted on Nov 23, 2022 - 06:59 EST
Description STD | LOS | Circuit Migrations
Work Location Oswego, NY
Ticket CRQ000011758626/TAS000012239884
Time Zone Eastern
Planned Start 12/22/2022 12:00AM EST
Planned End 12/22/2022 06:00AM EST
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.
Impact Details:
Impact Type Loss of Service
Duration 15 (minutes)
Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).
Circuits:
Customer Location Address Impact
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ MEXCNYAL-OCM BOCES/OSWEGO CSD//179 COUNTY ROUTE 64 OSWGNYCH-OSWEGO CITY SCHOOL//2 BUCCANEER BLVD
179 COUNTY ROUTE 64, MEXICO NY Loss of service

Posted on Nov 23, 2022 - 07:01 EST
Past Incidents
Nov 27, 2022

No incidents reported today.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022
Completed - The scheduled maintenance has been completed.
Nov 20, 09:47 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 07:00 EST
Scheduled - CNYRIC Engineers have scheduled a maintenance window to restore the core redundant Firewall.

During restoration, all services at the CNYRIC will be disrupted as the redundant Firewall re-synchs with the primary Firewall.

All services hosted at the CNYRIC will be unavailable during the maintenance window.

Nov 7, 14:20 EST
Completed - The scheduled maintenance has been completed successfully .
Nov 20, 09:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 07:00 EST
Scheduled - Type of Maintenance

System upgrades



Summary

Multiple Network systems to either be upgraded and or synchronized.





Start Time

11/20/2022 – 7 am Sunday



Duration

4 hrs.



Services Affected

All web based services provided by the RIC. School Tool, Tran’s finder etc…

Nov 15, 12:13 EST
Nov 19, 2022

No incidents reported.

Nov 18, 2022
Completed - The scheduled maintenance has been completed.
Nov 18, 09:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 00:00 EST
Scheduled - Spectrum Enterprise
Maintenance Notifications
Notification Type
Please take note of this maintenance activity being performed on the Spectrum network.

Dates and Times (All times are local to the work listed and reflect daylight savings.)
Date Sent 10/31/2022 02:42PM EDT
Customer OCM BOCES
Description STD | LOS | Circuit Migration
Work Location Syracuse, NY
Ticket CRQ000011520019/TAS000011983920
Time Zone Eastern
Planned Start 11/18/2022 12:00AM EST
Planned End 11/18/2022 09:00AM EST
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.
Contingency Notes
Extended window due to Site Access requirements
Impact Details:
Impact Type Loss of Service
Duration 180 (minutes)
Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).
Circuits:
Customer Location Address Impact
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ NDRWNY01-OCM BOCES//208 ROCKWELL RD NDRWNYAC-OCM BOCES//4479 S ONONDAGA RD
208 ROCKWELL RD, NEDROW NY Loss of Service
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ NDRWNY01-OCM BOCES//208 ROCKWELL RD NDRWNYAC-OCM BOCES//4479 S ONONDAGA RD
208 ROCKWELL RD, NEDROW NY Loss of Service

Oct 31, 14:44 EDT
Nov 17, 2022
Completed - The scheduled maintenance has been completed.
Nov 17, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 00:00 EST
Scheduled - Description STD | LOS | Circuit Migration
Work Location Syracuse, NY
Ticket CRQ000011595541/TAS000012066188
Time Zone Eastern
Planned Start 11/17/2022 12:00AM EST
Planned End 11/17/2022 09:00AM EST
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.
Impact Details:
Impact Type Loss of Service
Duration 180 (minutes)
Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).
Circuits:
Customer Location Address Impact
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ NDRWNYAC-OCM BOCES//4479 S ONONDAGA RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
4479 S ONONDAGA RD, NEDROW NY Loss of Service

Nov 7, 12:10 EST
Nov 16, 2022
Resolved - Verizon has resolved the issue.
Nov 16, 18:04 EST
Investigating - "It has come to our attention that there is currently an issue with Verizon services.
Districts could experience intermittent network issues. Please bear with us while
Verizon works on the solution.
Thank you "

Nov 16, 10:49 EST
Nov 15, 2022

No incidents reported.

Nov 14, 2022

No incidents reported.

Nov 13, 2022

No incidents reported.