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The following is the Status Page for Central New York Regional Information Center.

Regional Internet Connection Operational
CNYRIC WAN Connection ? Operational
Spectrum Internet Services ? Operational
FirstLight Internet Services ? Operational
Crown Castle Internet Services ? Operational
Voice Services Operational
CNYRIC Voice Services ? Operational
Northland Communication ? Operational
FirstLight Voice Services ? Operational
Verizon Voice Services Operational
Student Management Systems Operational
SchoolTool ? Operational
FrontLine Services IEP Direct ? Operational
Data Warehouse Services ? Operational
Test Scoring Services ? Operational
PowerSchool Products PowerSchool SIS Operational
PowerSchool Products Schoology Operational
PowerSchool Products Naviance Operational
Mass Communication Systems Operational
School Messenger Operational
Financial Services Operational
Nvision ? Operational
Wincap ? Operational
Infinite Visions ? Operational
Hosting Services Operational
District Hosted Websites Operational
IAAS Service ? Operational
Printing Services Operational
WebCRD Operational
Cloud Services Operational
ClassLink Active Directory Integration Operational
ClassLink Azure Integration Operational
ClassLink Google Integration Operational
ClassLink My Apps Operational
ClassLink Roster Server Operational
Clever Single Sign-On Operational
Google Apps Admin Console Operational
Google Apps Classroom Operational
Google Apps Google Calendar Operational
Google Apps Google Docs Operational
Google Apps Google Drive Operational
Google Apps Google Meet Operational
Google Apps Gmail Operational
Google Cloud Platform Google Cloud Console Operational
Google Cloud Platform Google Cloud Storage Operational
Lightspeed Systems ? Operational
Mimecast ? Operational
Zoom Meetings Operational
Ancillary Operational
Team Dynamix ? Operational
OKTA ? Operational
AimsWebb Operational
CNYRIC OTHER ? Operational
Food Service Operational
Mosaic ? Operational
NUTRkids ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Spectrum Maintenance Notification: OCM BOCES | LOS | CONSTANTIA, NY | Network Equipment Upgrade Apr 29, 2025 00:00-01:00 EDT

Description STD | LOS | Network Equipment Upgrade
Work Location CONSTANTIA, NY
Time Zone Eastern
Planned Start 04/29/2025 12:00AM EDT
Planned End 04/29/2025 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 90 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
OCM BOCES - MARATHON HIGH SCHOOL
Z-side A-side
OCM BOCES - MARATHON HIGH SCHOOL @ CNTTNYAJ-AA COLE ELEMENTARY SCHOOL//1683 STATE ROUTE 49 CNSQNY12-PAUL V MOORE HIGH SCHOOL//44 SCHOOL DR
1683 STATE ROUTE 49, CONSTANTIA NY Loss of Service

Posted on Apr 08, 2025 - 11:27 EDT

Spectrum Maintenance Notification: OCM BOCES | LOS | Multi Market, NY | OS Upgrade May 6, 2025 00:00-06:00 EDT

Date Sent 04/16/2025 04:57PM EDT
Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location Multi Market, NY

Time Zone Eastern
Planned Start 05/06/2025 12:00AM EDT
Planned End 05/06/2025 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 30 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location CircuitID Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ DRYDNYBD-OCM BOCES/DRYDEN ES//36 UNION ST DRYDNYBC-OCM BOCES/DRYDEN HS/118 FREEVILLE RD
36 UNION ST, DRYDEN NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FREVNYAD-OCM BOCES/CASSAVANT ES/32 SCHOOL ST DRYDNYBC-OCM BOCES/DRYDEN HS/118 FREEVILLE RD
32 SCHOOL ST, FREEVILLE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FREVNYAC-OCM BOCES/FREEVILLE ES/43 MAIN ST DRYDNYBC-OCM BOCES/DRYDEN HS/118 FREEVILLE RD
43 MAIN ST, FREEVILLE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ NWFDNYAG-OCM BOCES/NEWFIELD CSD/247 MAIN ST ITHCNYHC-OCM BOCES/TST BOCES/555 WARREN RD
247 MAIN ST, NEWFIELD NY Loss of Service
OCM BOCES - ITHACA CITY SCHOOL DISTRICT
Z-side A-side
OCM BOCES - ITHACA CITY SCHOOL DISTRICT @ ITHCNYVV-OCM BOCES ITHACA SCHOOL DIST//602 HANCOCK ST ITHCNYHC-OCM BOCES/TST BOCES/555 WARREN RD
602 HANCOCK ST, ITHACA NY Loss of Service
OCM BOCES
Z-side A-side
OCM BOCES @ ITHCNYHC-OCM BOCES/TST BOCES/555 WARREN RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
555 WARREN RD, ITHACA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ GRTNNYAE-OCM BOCES//516 ELM ST GRTNNYAD-OCM BOCES//400 PERU RD
516 ELM ST, GROTON NY Loss of Service
OCM BOCES - SOUTH SENECA CSD
Z-side A-side
OCM BOCES - SOUTH SENECA CSD @ OVIDNY02-OCM BOCES//7263 MAIN ST ITHCNYHC-OCM BOCES/TST BOCES/555 WARREN RD
7263 MAIN ST, OVID NY Loss of Service
OCM BOCES - TRUMANSBURG CSD
Z-side A-side
OCM BOCES - TRUMANSBURG CSD @ TMBGNY03-OCM BOCES TRUMANSBURG CSD//100 WHIG ST ITHCNYHC-OCM BOCES/TST BOCES/555 WARREN RD
100 WHIG ST, TRUMANSBURG NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ DRYDNYBC-OCM BOCES/DRYDEN HS/118 FREEVILLE RD ITHCNYHC-OCM BOCES/TST BOCES/555 WARREN RD
118 FREEVILLE RD, DRYDEN NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ GRTNNYAD-OCM BOCES//400 PERU RD ITHCNYHC-OCM BOCES/TST BOCES/555 WARREN RD
400 PERU RD, GROTON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ LNNGNYAV-OCM BOCES LANSING CENTRAL SCHOOL//300 RIDGE RD ITHCNYHC-OCM BOCES/TST BOCES/555 WARREN RD
300 RIDGE RD, LANSING NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ ITHCNYKC-OCM BOCES//1401 N CAYUGA ST ITHCNYCY-TWC//HUB IT-ITHACA (SYRCNYITH)
1401 N CAYUGA ST, ITHACA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ ITHCNYVV-OCM BOCES ITHACA SCHOOL DIST//602 HANCOCK ST ITHCNYCY-TWC//HUB IT-ITHACA (SYRCNYITH)
602 HANCOCK ST, ITHACA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MORVNY15-OCM BOCES//16 JEWETT AVE MORVNY08-MORAVIA CENTRAL SCHOOL DISTRICT
16 JEWETT AVE, MORAVIA NY Loss of Service
OCM BOCES - MORAVIA CSD
Z-side A-side
OCM BOCES - MORAVIA CSD @ MORVNY07-OCM BOCES MORAVIA CSD/1/24 S MAIN ST MORVNY08-MORAVIA CENTRAL SCHOOL DISTRICT
24 S MAIN ST, MORAVIA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MORVNY08-MORAVIA CENTRAL SCHOOL DISTRICT ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
68 S MAIN ST, MORAVIA NY Loss of Service

Posted on Apr 17, 2025 - 07:11 EDT

Spectrum Maintenance Notification: PORT BYRON CSD | LOS | Multi Market, NY | OS Upgrade May 6, 2025 00:00-06:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 17, 2025 - 10:37 EDT
Scheduled - Date Sent

04/16/2025 04:57PM EDT

Customer

PORT BYRON CSD

Description

STD | LOS | OS Upgrade

Work Location

Multi Market, NY

Ticket

Time Zone

Eastern

Planned Start

05/06/2025 12:00AM EDT

Planned End

05/06/2025 06:00AM EDT

Window

The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.


Impact Details:

Impact Type

Loss of Service

Duration

30 (minutes)


Location Requirements: (If there are location specific instructions, they'll be outlined here.)

Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).


Circuits:

Customer

Location

Circuit ID

Address

Impact

PORT BYRON CSD

Z-side

A-side

PORT BYRON CSD @ SLSPNYAC-CAROLINE ELEMENTARY SCHOOL//2439 SLATERVILLE RD

ITHCNYVV-OCM BOCES ITHACA SCHOOL DIST//602 HANCOCK ST

2439 SLATERVILLE RD, SLATERVILLE SPRINGS NY

Loss of Service

May 06, 2025 - 00:00 EDT

Spectrum Maintenance Notification: CITI BOCES | LOS | Multi Market, NY | OS Upgrade May 7, 2025 00:00-06:00 EDT

Customer CITI BOCES
Description STD | LOS | OS Upgrade
Work Location Multi Market, NY
Time Zone Eastern
Planned Start 05/07/2025 12:00AM EDT
Planned End 05/07/2025 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 30 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
CITI BOCES
Z-side A-side
CITI BOCES @ PHNXNYAH-SUNY OSWEGO//70 COUNTY ROUTE 59 MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
70 COUNTY ROUTE 59, PHOENIX NY Loss of Service

Posted on Apr 21, 2025 - 07:14 EDT

Spectrum Maintenance Notification: OCM BOCES - WEST GENESEE CSD | LOS | Multi Market, NY | OS Upgrade May 7, 2025 00:00-06:00 EDT

Customer OCM BOCES - WEST GENESEE CSD
Description STD | LOS | OS Upgrade
Work Location Multi Market, NY
Time Zone Eastern
Planned Start 05/07/2025 12:00AM EDT
Planned End 05/07/2025 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 30 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
OCM BOCES - WEST GENESEE CSD
Z-side A-side
OCM BOCES - WEST GENESEE CSD @ DWTTNYBM-OCM BOCES//6075 E MOLLOY RD CMLSNYWG-HS WEST GENESEE//5201 W GENESEE ST
6075 E MOLLOY RD, DE WITT NY Loss of Service

Posted on Apr 21, 2025 - 07:15 EDT

Spectrum Maintenance Notification:OCM BOCES | LOS | Multi Market, NY | OS Upgrade May 7, 2025 00:00-06:00 EDT

Spectrum Business
Maintenance Notifications
Notification Type
Please take note of this maintenance activity being performed on the Spectrum network.

Dates and Times (All times are local to the work listed and reflect daylight savings.)
Date Sent 04/17/2025 03:58PM EDT
Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location Multi Market, NY
Time Zone Eastern
Planned Start 05/07/2025 12:00AM EDT
Planned End 05/07/2025 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 30 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
OCM BOCES
Z-side A-side
OCM BOCES @ ITHCNYHC-OCM BOCES/TST BOCES/555 WARREN RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
555 WARREN RD, ITHACA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CRLDNYHP-OCM BOCES//240 PORT WATSON ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
240 PORT WATSON ST, CORTLAND NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CRLDNYBE-OCM BOCES//8 VALLEY VIEW DR DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
8 VALLEY VIEW DR, CORTLAND NY Loss of Service
OCM BOCES - MARATHON HIGH SCHOOL
Z-side A-side
OCM BOCES - MARATHON HIGH SCHOOL @ MRTHNYAD-OCM BOCES - MARATHON HIGH SCHOOL//1 E MAIN ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
1 E MAIN ST, MARATHON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CNCNNYAC-OCM BOCES//2809 CINCINNATUS RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
2809 CINCINNATUS RD, CINCINNATUS NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ HOMRNYAE-OCM BOCES/HOMER CSD//80 S WEST ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
80 S WEST ST, HOMER NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CTVLNYAO-OCM BOCES//MCEVOY CAMPUS DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
1710 STATE ROUTE 13, CORTLANDVILLE (TOWN OF) NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MCGRNYAE-OCM BOCES//MCGRAW HIGH SCHOOL DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
10 W ACADEMY ST, MCGRAW NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ DRTRNYAA-OCM BOCES - DERUYTER HIGH SCHOOL//711 RAILROAD ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
711 RAILROAD ST, DERUYTER NY Loss of Service
OCM BOCES - LIVERPOOL CSD
Z-side A-side
OCM BOCES - LIVERPOOL CSD @ CLAYNYSG-OCM BOCES LIVERPOOL CSD//4338 WETZEL RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
4338 WETZEL RD, LIVERPOOL NY Loss of Service
OCM BOCES - EAST SYRACUSE MINOA CSD
Z-side A-side
OCM BOCES - EAST SYRACUSE MINOA CSD @ MNLSNYAS-OCM BOCES EAST SYRACUSE MINOA CSD//6400 FREMONT RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
6400 FREMONT RD, EAST SYRACUSE NY Loss of Service
OCM BOCES
Z-side A-side
OCM BOCES @ SYRCNYCN-OCM BOCES//2 S CLINTON ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
2 S CLINTON ST, SYRACUSE NY Loss of Service
OCM BOCES
Z-side A-side
OCM BOCES @ SYRCNYCN-OCM BOCES//2 S CLINTON ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
2 S CLINTON ST, SYRACUSE NY Loss of Service
OCM BOCES - BALDWINSVILLE CSD
Z-side A-side
OCM BOCES - BALDWINSVILLE CSD @ BAVLNYAO-OCM BOCES BALDWINSVILLE CSD//29 E ONEIDA ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
29 E ONEIDA ST, BALDWINSVILLE NY Loss of Service
OCM BOCES - NORTH SYRACUSE ADMINISTRATION BUILDING
Z-side A-side
OCM BOCES - NORTH SYRACUSE ADMINISTRATION BUILDING @ NSYRNYAV-OCM BOCES NORTH SYRACUSE ADMINISTRATION BUILDING//5355 W TAFT RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
5355 W TAFT RD, NORTH SYRACUSE NY Loss of Service
OCM BOCES WESTHILL CSD
Z-side A-side
OCM BOCES WESTHILL CSD @ SYRDNYLF-OCM BOCES WESTHILL CSD//4501 ONONDAGA BLVD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
4501 ONONDAGA BLVD, SYRACUSE NY Loss of Service
OCM BOCES JAMESVILLE DEWITT CSD
Z-side A-side
OCM BOCES JAMESVILLE DEWITT CSD @ FYVLNYHR-OCM BOCES JAMESVILLE DEWITT CSD//6845 EDINGER DR DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
6845 EDINGER DR, FAYETTEVILLE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ BRWTNY12-OCM BOCES//9530 BREWERTON RD CNSQNY12-PAUL V MOORE HIGH SCHOOL//44 SCHOOL DR
9530 BREWERTON RD, BREWERTON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ LVRPNYGJ-OCM BOCES//200 ELWOOD DAVIS RD SYRCNYED-OCM BOCES//110 ELWOOD DAVIS RD
200 ELWOOD DAVIS RD, LIVERPOOL NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ NDRWNYAC-OCM BOCES//4479 S ONONDAGA RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
4479 S ONONDAGA RD, NEDROW NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CZNVNY11-OCM BOCES - CAZENOVIA JR SR HI//31 EMORY AVE DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
31 EMORY AVE, CAZENOVIA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ TLLYNY10-TULLY JR & SR HIGH SCHOOL//5850 STATE ROUTE 80 DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
5850 STATE ROUTE 80, TULLY NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ LFYTNYAF-OCM BOCES - LAFAYETTE JR SR//3122 US ROUTE 11 DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
3122 US ROUTE 11, LAFAYETTE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MNLSNYAO-OCM BOCES - FAYETTEVILLE MANLIUS//8201 E SENECA TPKE DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
8201 E SENECA TPKE, MANLIUS NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FABSNYAD-OCM BOCES//1211 MILL ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
1211 MILL ST, FABIUS NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64 DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
179 ROUTE 64, MEXICO NY Loss of Service

Posted on Apr 21, 2025 - 07:19 EDT
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Completed - The scheduled maintenance has been completed.
Apr 17, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 00:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 10, 14:44 EDT
Scheduled - Maintenance Notification





Dear OCM BOCES,

This notice is being sent to notify you of the following planned maintenance event on the Crown Castle Fiber network.


Ticket Number: CM20250408017

Location of Work: Liverpool, NY


Scheduled Start Date & Time Scheduled End Date & Time Time Zone
4/17/2025 12:00 AM 4/17/2025 6:00 AM Eastern
4/16/2025 11:00 PM 4/17/2025 5:00 AM Central
4/16/2025 10:00 PM 4/17/2025 4:00 AM Mountain
4/16/2025 9:00 PM 4/17/2025 3:00 AM Pacific
4/17/2025 4:00 AM 4/17/2025 10:00 AM GMT
Expected Customer Impact: Potential Service Affecting

Expected Impact Duration: None expected

Work Description:

Crown Castle Fiber will be conducting a required maintenance at the above-listed location for routine splicing. Although no impact to your circuit(s) listed below is expected, this maintenance is deemed potentially service affecting. We apologize for any resulting inconvenience and assure you of our efforts to minimize any service disruption.


Customer Circuits:


Circuit ID Active Product A Location Z Location Impact Notes
Flexible Private Line / Point to Point - With Optics / N/A 6002 Route 31, 1st Floor, Cicero, NY 13039
300 Bernard St, 1st Floor, Syracuse, NY 13212 None expected


Dark-Fiber Customers:

Dark Fiber services cannot be monitored by Crown Castle, we are reliant on customer feed back for confirmation that services have restored. To ensure your services have restored, we are requesting that you provide a contact which is both familiar with the service and would be able to promptly confirm service restoration once the CM is complete. The request for confirmation may be needed after hours, please provide both a name and contact phone number in response to this email.

If you have any questions or concerns prior to this event, please reply to this notification as soon as possible.

By responding to this notification in a timely manner, Crown Castle Fiber Change Management can attempt to resolve any potential conflicts that may arise.

If you have any questions, concerns or issues before, during or after this maintenance window, please contact our Change Management Department at 1-508-621-1888 and reference this ticket number.

If you have any service/performance related issues after this maintenance window, please contact our Network Operations Center at 1-855-93-FIBER (1-855-933-4237) and reference this ticket number.


Thank You,

Change Control
Email: fiberchangemgmt@crowncastle.com
508-621-1888

Apr 10, 14:44 EDT
Apr 16, 2025
Completed - The scheduled maintenance has been completed.
Apr 16, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 00:00 EDT
Scheduled - Date Sent 03/28/2025 01:35PM EDT
Customer OCM BOCES
Description STD | LOS | Network Equipment Upgrade
Work Location AUBURN, NY

Time Zone Eastern
Planned Start 04/16/2025 12:00AM EDT
Planned End 04/16/2025 06:00AM EDT

Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Contingency Notes
Backup Night

Impact Details:
Impact Type Loss of Service
Duration 90 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Circuit ID Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ AURRNYAL-OCM BOCES//2384 STRT 34B ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
2384 STRT 34B, AURORA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MORVNY08-MORAVIA CENTRAL SCHOOL DISTRICT ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
68 S MAIN ST, MORAVIA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ WDPTNY04-OCM BOCES/CATO MERIDIAN CSD/8954 JACKSON ST ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
8954 JACKSON ST, WEEDSPORT NY Loss of Service
OCM BOCES/CATO MERIDIAN CSD
Z-side A-side
OCM BOCES/CATO MERIDIAN CSD @ IRA NY03-OCM BOCES//2851 STATE ROUTE 370 ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
2851 STATE ROUTE 370, IRA NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
1879 W GENESEE STREET RD, AURELIUS NY Loss of Service
OCM BOCES -SKANEATELES CSD
Z-side A-side
OCM BOCES -SKANEATELES CSD @ SKNTNYAK-OCM BOCES SKANEATELES CSD//49 E ELIZABETH ST ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
49 E ELIZABETH ST, SKANEATELES NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYGB-OCM BOCES AUBURN CSD/1/78 THORNTON AVE AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
78 THORNTON AVE, AUBURN NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYDE-OCM BOCES AUBURN CSD//52 METCALF DR AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
52 METCALF DR, AUBURN NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYCF-OCM BOCES AUBURN CSD//191 FRANKLIN ST AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
191 FRANKLIN ST, AUBURN NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYDO-OCM BOCES AUBURN CSD//101 PULASKI ST AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
101 PULASKI ST, AUBURN NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYCO-OCM BOCES AUBURN CSD/5/66 LETCHWORTH ST AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
66 LETCHWORTH ST, AUBURN NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYDR-OCM BOCES AUBURN CSD//2 N HERMAN AVE AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
2 N HERMAN AVE, AUBURN NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYER-OCM BOCES AUBURN CSD//244 W GENESEE ST AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
244 W GENESEE ST, AUBURN NY Loss of Service

Mar 28, 14:16 EDT
Apr 15, 2025
Completed - The scheduled maintenance has been completed.
Apr 15, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 00:00 EDT
Scheduled - Description STD | LOS | Network Equipment Upgrade
Work Location AUBURN, NY
Time Zone Eastern
Planned Start 04/15/2025 12:00AM EDT
Planned End 04/15/2025 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 90 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ AURRNYAL-OCM BOCES//2384 STRT 34B ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
2384 STRT 34B, AURORA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MORVNY08-MORAVIA CENTRAL SCHOOL DISTRICT ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
68 S MAIN ST, MORAVIA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ WDPTNY04-OCM BOCES/CATO MERIDIAN CSD/8954 JACKSON ST ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
8954 JACKSON ST, WEEDSPORT NY Loss of Service
OCM BOCES/CATO MERIDIAN CSD
Z-side A-side
OCM BOCES/CATO MERIDIAN CSD @ IRA NY03-OCM BOCES//2851 STATE ROUTE 370 ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
2851 STATE ROUTE 370, IRA NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
1879 W GENESEE STREET RD, AURELIUS NY Loss of Service
OCM BOCES -SKANEATELES CSD
Z-side A-side
OCM BOCES -SKANEATELES CSD @ SKNTNYAK-OCM BOCES SKANEATELES CSD//49 E ELIZABETH ST ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
49 E ELIZABETH ST, SKANEATELES NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYGB-OCM BOCES AUBURN CSD/1/78 THORNTON AVE AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
78 THORNTON AVE, AUBURN NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYDE-OCM BOCES AUBURN CSD//52 METCALF DR AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
52 METCALF DR, AUBURN NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYCF-OCM BOCES AUBURN CSD//191 FRANKLIN ST AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
191 FRANKLIN ST, AUBURN NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYDO-OCM BOCES AUBURN CSD//101 PULASKI ST AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
101 PULASKI ST, AUBURN NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYCO-OCM BOCES AUBURN CSD/5/66 LETCHWORTH ST AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
66 LETCHWORTH ST, AUBURN NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYDR-OCM BOCES AUBURN CSD//2 N HERMAN AVE AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
2 N HERMAN AVE, AUBURN NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYER-OCM BOCES AUBURN CSD//244 W GENESEE ST AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
244 W GENESEE ST, AUBURN NY Loss of Service

Mar 28, 14:07 EDT
Apr 14, 2025
Completed - The scheduled maintenance has been completed.
Apr 14, 16:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 08:35 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 14, 08:34 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 08:30 EDT
Scheduled - Level 1 will be down for maintenance on Monday, April 14. Level 0 will be unaffected, but data will not move from Level 0 to the state until Tuesday after the Level 1 maintenance is complete.
Apr 11, 16:00 EDT
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.