Partially Degraded Service

About This Site

The following is the Status Page for Central New York Regional Information Center.

Uptime over the past 90 days. View historical uptime.
Regional Internet Connection Operational
CNYRIC WAN Connection ? Operational
Spectrum Internet Services ? Operational
FirstLight Internet Services ? Operational
Crown Castle Internet Services ? Operational
Voice Services Operational
CNYRIC Voice Services ? Operational
Northland Communication ? Operational
FirstLight Voice Services ? Operational
Verizon Voice Services Operational
Student Management Systems Operational
SchoolTool ? Operational
FrontLine Services IEP Direct ? Operational
Data Warehouse Services ? Operational
Test Scoring Services ? Operational
PowerSchool Products PowerSchool SIS Operational
PowerSchool Products Schoology Operational
PowerSchool Products Naviance Operational
Mass Communication Systems Operational
School Messenger Operational
Financial Services Operational
Nvision ? Operational
Wincap ? Operational
Infinite Visions ? Operational
Hosting Services Operational
District Hosted Websites Operational
IAAS Service ? Operational
Printing Services Operational
WebCRD Operational
Cloud Services Degraded Performance
ClassLink Active Directory Integration Operational
ClassLink Azure Integration Operational
ClassLink Google Integration Operational
ClassLink My Apps Operational
ClassLink Roster Server Operational
Clever Single Sign-On Operational
Google Apps Admin Console Operational
Google Apps Classroom Operational
Google Apps Google Calendar Degraded Performance
Google Apps Google Docs Operational
Google Apps Google Drive Operational
Google Apps Google Meet Operational
Google Apps Gmail Degraded Performance
Google Cloud Platform Google Cloud Console Operational
Google Cloud Platform Google Cloud Storage Operational
Lightspeed Systems ? Operational
Mimecast ? Operational
Zoom Meetings Operational
Ancillary Services Operational
90 days ago
100.0 % uptime
Today
Team Dynamix ? Operational
90 days ago
100.0 % uptime
Today
OKTA ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 20, 2024

No incidents reported today.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
*** nVision release 1.2.747 ***
Completed - Good Morning,

nVision Release 1.2.747 has been installed in all production databases.

Please see the attached release notes for nVision Release 1.2.747.

PERMISSIONS TO BE ADDED FOR THE APPROPRIATE USERS
Payroll / Reports / Diagnostic Reports / W2 Diagnostic


You are all set to log into nVision.

Thank you,
Apr 12, 08:02 EDT
In progress - Good Morning,

nVision Release 1.2.747 has been installed in all production databases.

Please see the attached release notes for nVision Release 1.2.747.

PERMISSIONS TO BE ADDED FOR THE APPROPRIATE USERS
Payroll / Reports / Diagnostic Reports / W2 Diagnostic


You are all set to log into nVision.

Thank you,
Apr 12, 06:30 EDT
Scheduled - The CNYRIC will install the new release 1.2.747 into the nVision productional databases on Friday, April 12, 2024, from 6:30 am to 8:30 am.



This release requires all users to remain out of the system, during this time.



Note: This release includes the 2024 941 form revised in March 2024.



The release notes will follow at a later date.



Please feel free to contact me if you have any questions.



Thank you,



Stacey



Stacey Hatfield
System Consultant Financial Services
Central New York Regional Information Center
(315) 433-2225
shatfield@cnyric.org | www.cnyric.org
Apr 11, 09:09 EDT
Apr 11, 2024
Spectrum Maintenance Notification:| OCM BOCES | LOS | Skaneateles, NY | 3rd Party | Network Maintenance
Completed - The scheduled maintenance has been completed.
Apr 11, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 00:00 EDT
Scheduled - Customer OCM BOCES
Description STD | LOS | 3rd Party | Network Maintenance
Work Location Skaneateles, NY
Ticket CRQ000012525743/TAS000013403135
Time Zone Eastern
Planned Start 04/11/2024 12:00AM EDT
Planned End 04/11/2024 06:00AM EDT
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.
Impact Details:
Impact Type Loss of Service
Duration 100 (minutes)
Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).
Circuits:
Customer Location Address Impact
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ MORVNY08-MORAVIA CENTRAL SCHOOL DISTRICT//68 S MAIN ST MORVNY15-OCM BOCES//16 JEWETT AVE
68 S MAIN ST, MORAVIA NY Loss of Service
Mar 22, 11:15 EDT
Apr 10, 2024
Spectrum Maintenance Notification:OCM BOCES | LOS | COVINGTON, NY | OS Upgrade
Completed - The scheduled maintenance has been completed.
Apr 10, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 00:00 EDT
Scheduled - Description STD | LOS | OS Upgrade
Work Location COVINGTON, NY
Ticket CRQ000012484201/TAS000013320641
Time Zone Eastern
Planned Start 04/10/2024 12:00AM EDT
Planned End 04/10/2024 06:00AM EDT
Window The Spectrum Enterprise standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.
Impact Details:
Impact Type Loss of Service
Duration 120 (minutes)
Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Enterprise technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Enterprise Change Management to coordinate access for that location(s).
Circuits:
Customer Location CircuitID Address Impact
OCM BOCES - PRI SERVICES - NEW HAVEN NY
Z-side A-side
OCM BOCES - PRI SERVICES - NEW HAVEN NY @ NWHNNYAC-OCM BOCES//4320 STRT 104 PRISNY05-TWC/HUB MP-MAPLEVIEW (SYRCNYMPH)
4320 STATE HWY 104 AKA 4320 STATE RTE 104, NEW HAVEN NY Loss of Service
OCM BOCES - PRI SERVICES - NEW HAVEN NY
Z-side A-side
OCM BOCES - PRI SERVICES - NEW HAVEN NY @ NWHNNYAC-OCM BOCES//4320 STRT 104 PRISNY05-TWC/HUB MP-MAPLEVIEW (SYRCNYMPH)
4320 STATE HWY 104 AKA 4320 STATE RTE 104, NEW HAVEN NY Loss of Service
OCM BOCES - PRI SERVICES - NEW HAVEN NY
Z-side A-side
OCM BOCES - PRI SERVICES - NEW HAVEN NY @ NWHNNYAC-OCM BOCES//4320 STRT 104 PRISNY05-TWC/HUB MP-MAPLEVIEW (SYRCNYMPH)
4320 STATE HWY 104 AKA 4320 STATE RTE 104, NEW HAVEN NY Loss of Service
OCM BOCES - PRI SERVICES - NEW HAVEN NY
Z-side A-side
OCM BOCES - PRI SERVICES - NEW HAVEN NY @ NWHNNYAC-OCM BOCES//4320 STRT 104 NWHNNYAC-OCM BOCES//4320 STRT 104
4320 STATE HWY 104 AKA 4320 STATE RTE 104, NEW HAVEN NY Loss of Service
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ MEXCNYAR-OCM BOCES MEXICO CENTRAL SCHOOL DISTRICT//3338 MAIN ST NWHNNYAC-OCM BOCES//4320 STRT 104
3338 MAIN ST, MEXICO NY Loss of Service
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ UNSPNYAE-OCM BOCES//26 HOMER ST UNSPNYAG-OCM BOCES//239 CAYUGA ST
26 HOMER ST, UNION SPRINGS NY Loss of Service
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ MEXCNYAO-MEXICO CENTRAL SCHOOL DISTRICT//16 FRAVOR RD MEXCNYAR-OCM BOCES MEXICO CENTRAL SCHOOL DISTRICT//3338 MAIN ST
16 FRAVOR RD, MEXICO NY Loss of Service
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ MEXCNYAR-OCM BOCES MEXICO CENTRAL SCHOOL DISTRICT//3338 MAIN ST FLTNNY96-PALMERO ELEMENTARY SCHOOL//1638 COUNTY ROUTE 45
3338 MAIN ST, MEXICO NY Loss of Service
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ SYRCNYED-OCM BOCES//110 ELWOOD DAVIS RD CTVLNYAO-OCM BOCES/MCEVOY CAMPUS
110 ELWOOD DAVIS RD, SYRACUSE NY Loss of Service
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ BRWTNY12-OCM BOCES//9530 BREWERTON RD CNSQNY12-PAUL V MOORE HIGH SCHOOL//44 SCHOOL DR
9530 BREWERTON RD, BREWERTON NY Loss of Service
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ UNSPNY07-OCM BOCES//39 GROVE ST UNION SPRINGS UNSPNYAE-OCM BOCES//26 HOMER ST
39 GROVE ST, UNION SPRINGS NY Loss of Service
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ CNSQNY17-OCM BOCES//93 BARKER RD CNSQNY12-PAUL V MOORE HIGH SCHOOL//44 SCHOOL DR
93 BARKER RD, CENTRAL SQUARE NY Loss of Service
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ NDRWNY01-OCM BOCES//208 ROCKWELL RD NDRWNYAC-OCM BOCES//4479 S ONONDAGA RD
208 ROCKWELL RD, NEDROW NY Loss of Service
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ CTVLNYAO-OCM BOCES/MCEVOY CAMPUS CRLDNY09-TWC/HUB DC-CORTLAND
1710 STATE ROUTE 13, CORTLANDVILLE (TOWN OF) NY Loss of Service
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ CTVLNYAO-OCM BOCES/MCEVOY CAMPUS CRLDNY09-TWC/HUB DC-CORTLAND
1710 STATE ROUTE 13, CORTLANDVILLE (TOWN OF) NY Loss of Service
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ CTVLNYAO-OCM BOCES/MCEVOY CAMPUS DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
1710 STATE ROUTE 13, CORTLANDVILLE (TOWN OF) NY Loss of Service
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ HOMRNYAE-OCM BOCES/HOMER CSD//80 S WEST ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
80 S WEST ST, HOMER NY Loss of Service
OCM BOCES - NAT
Z-side A-side
OCM BOCES - NAT @ MRTHNY07-OCM BOCES//24 ALBRO RD MRTHNYAD-OCM BOCES - MARATHON HIGH SCHOOL//1 E MAIN ST
24 ALBRO RD, MARATHON NY Loss of Service
Mar 13, 09:52 EDT
Apr 9, 2024
FirstLight Scheduled Maintenance Notification
Completed - The scheduled maintenance has been completed.
Apr 9, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 00:00 EDT
Scheduled - This notice is being sent to inform you of the upcoming maintenance activity detailed below.

Event ID: 860623
FirstLight Ticket: 861261
Day 1 Start: 4/9/2024 12:00:00 AM ET
Day 1 End: 4/9/2024 4:00:00 AM ET
Backup day Start: 4/10/2024 12:00:00 AM ET
Backup day End: 4/10/2024 4:00:00 AM ET

Description: FIRSTLIGHT IS PERFORMING MAINTENANCE ON OUR NETWORK

Expected Impact: Loss of service for up to 2 hours during the maintenance window.

Affected Services
100 WHIG TRUMANSBURG, NY 14886


FirstLight apologizes for any inconvenience that this event may cause. Thank you for your understanding.
Mar 14, 10:41 EDT
Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

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