Minor Service Outage

About This Site

The following is the Status Page for Central New York Regional Information Center.

Regional Internet Connection Operational
CNYRIC WAN Connection ? Operational
Spectrum Internet Services ? Operational
Voice Services Operational
CNYRIC Voice Services ? Operational
Northland Communication ? Operational
FirstLight Voice Services ? Operational
Verizon Voice Services Operational
Student Management Systems Operational
SchoolTool ? Operational
FrontLine Services IEP Direct ? Operational
Data Warehouse Services ? Operational
Test Scoring Services ? Operational
PowerSchool Products PowerSchool SIS Operational
PowerSchool Products Schoology Operational
PowerSchool Products Naviance Operational
Mass Communication Systems Operational
School Messenger Operational
Financial Services Operational
Nvision ? Operational
Wincap ? Operational
Infinite Visions ? Operational
Citrix Operational
Hosting Services Operational
District Hosted Websites Operational
IAAS Service ? Operational
Printing Services Operational
WebCRD Operational
Cloud Services Partial Outage
ClassLink Active Directory Integration Operational
ClassLink Azure Integration Operational
ClassLink Google Integration Operational
ClassLink My Apps Operational
ClassLink Roster Server Operational
Clever Single Sign-On Partial Outage
Google Apps Admin Console Operational
Google Apps Classroom Operational
Google Apps Google Calendar Operational
Google Apps Google Docs Operational
Google Apps Google Drive Operational
Google Apps Google Meet Operational
Google Apps Gmail Operational
Google Cloud Platform Google Cloud Console Operational
Google Cloud Platform Google Cloud Storage Operational
Lightspeed Systems ? Operational
Mimecast ? Operational
Zoom Meetings Operational
Ancillary Operational
Team Dynamix ? Operational
OKTA ? Operational
AimsWebb Operational
CNYRIC OTHER ? Operational
Food Service Operational
Mosaic ? Operational
NUTRkids ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 18, 2025
Google Outage
Resolved - This incident has been resolved.
Sep 18, 16:55 EDT
Monitoring - Statement from the Google Status Page....

Summary: We have mitigated an issue where some customers experienced login issues to Google services.

Description: Between 07:22 and 08:30 PDT, customers experienced login issues to Google services.

Our engineering team has identified the cause and applied appropriate mitigations by 08:30 PDT. Customers should now be able to login to the Google services.

We are closely monitoring the environment for stability.

We will provide an update by Thursday, 2025-09-18 09:20 PDT with current details.

We apologize to all who are affected by the disruption.

Symptoms: Some customers experienced login issues to Google services.

Workaround: None at this time.
Sep 18, 13:22 EDT
Identified - Have confirmation from status page that are experiencing a global issue and that Google Engineers are currently work to correct.
Please refer to the following like google.com/appstatus/dashboard
Sep 18, 12:10 EDT
Investigating - We are receiving reports of Google 502 errors through out the region. No official word as of yet, We will continue to investigate and update as more data is available.
Sep 18, 11:16 EDT
Sep 17, 2025

No incidents reported.

Sep 16, 2025
nVision Release 1.2.783b and 1.2.783c - Update
Completed - The scheduled maintenance has been completed.
Sep 16, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 18:00 EDT
Scheduled - The CNYRIC will install the new release 1.2.783b and 1.2.783c into the nVision productional databases on Tuesday, September 16, 2025, at 6 pm.

This release requires all users to remain out of nVision during this time.

The release notes are attached.

Please feel free to contact me if you have any questions.

Thank you,
Sep 15, 15:18 EDT
Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Maintenance Northland Communication in September
Completed - The scheduled maintenance has been completed.
Sep 11, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 22:00 EDT
Scheduled - It will be necessary for Northland Communications to perform service-affecting maintenance to our voice and internet services network during the following date and time:

Tuesday, September 10th, 10:00 pm - 1:00 am

During this window, you may experience brief interruptions in Voice, Internet, and MPLS services. We anticipate these interruptions to be minimal, and we kindly request your understanding as we diligently work to prevent disruptions. We apologize for any inconvenience and sincerely appreciate your cooperation. Your support ensures the optimal performance of our network facilities and equipment.

If you have any questions about this upcoming maintenance or need to update your contact information, please contact us at noc@northland.net or 866-624-2033.

Thank you for your understanding,

Your partners at Northland Communications
Aug 27, 11:10 EDT
Sep 10, 2025
Sep 9, 2025

No incidents reported.

Sep 8, 2025
BoardDocs Website latency
Resolved - BoardDocs is running as it should be. Thank-you for you patience.
Sep 8, 18:51 EDT
Investigating - Users are experiencing latency when attempting to use BoardDocs website. Vendor Diligent is still in the investigation phase. Will update as information is provided.
Sep 8, 14:52 EDT
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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