Crown Castle Fiber Scheduled Maintenance Notification: 6/12/2025 12:00 AM EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 2025 - 00:00 EDT
Scheduled - This notice is being sent to notify you of the following planned maintenance event on the Crown Castle Fiber network.



Location of Work: Cicero, NY


Scheduled Start Date & Time Scheduled End Date & Time Time Zone
6/12/2025 12:00 AM 6/12/2025 6:00 AM Eastern
6/11/2025 11:00 PM 6/12/2025 5:00 AM Central
6/11/2025 10:00 PM 6/12/2025 4:00 AM Mountain
6/11/2025 9:00 PM 6/12/2025 3:00 AM Pacific
6/12/2025 4:00 AM 6/12/2025 10:00 AM GMT
Expected Customer Impact: Service Affecting

Expected Impact Duration: Up to 4 hours

Work Description:

Crown Castle Fiber will be conducting a required maintenance at the above-listed location for a mandatory cable relocate. Your circuit(s) will be impacted during this maintenance window as indicated below. We apologize for any resulting inconvenience and assure you of our efforts to minimize any service disruption.





Active Product A Location Z Location Impact Notes
Flexible Private Line / Point to Point - With Optics / N/A 6002 Route 31, 1st Floor, Cicero, NY 13039 5959 Smith Rd, 1st Floor, Syracuse, NY 13212 Up to 4 hours
Flexible Private Line / Point to Point - With Optics / N/A 6002 Route 31, 1st Floor, Cicero, NY 13039 5355 W Taft Rd, 1st Floor, Syracuse, NY 13212 Up to 4 hours
Flexible Private Line / Point to Point - With Optics / 0Mbps 6002 Route 31, 1st Floor, Cicero, NY 13039 5355 W Taft Rd, 1st Floor, Syracuse, NY 13212 Up to 4 hours
Dark-Fiber Customers:

Dark Fiber services cannot be monitored by Crown Castle, we are reliant on customer feed back for confirmation that services have restored. To ensure your services have restored, we are requesting that you provide a contact which is both familiar with the service and would be able to promptly confirm service restoration once the CM is complete. The request for confirmation may be needed after hours, please provide both a name and contact phone number in response to this email.

If you have any questions or concerns prior to this event, please reply to this notification as soon as possible.

By responding to this notification in a timely manner, Crown Castle Fiber Change Management can attempt to resolve any potential conflicts that may arise.

If you have any questions, concerns or issues before, during or after this maintenance window, please contact our Change Management Department at 1-508-621-1888 and reference this ticket number.

If you have any service/performance related issues after this maintenance window, please contact our Network Operations Center at 1-855-93-FIBER (1-855-933-4237) and reference this ticket number.


Thank You,
Jun 12, 2025 00:00-06:00 EDT

About This Site

The following is the Status Page for Central New York Regional Information Center.

Regional Internet Connection Under Maintenance
CNYRIC WAN Connection ? Operational
Spectrum Internet Services ? Operational
FirstLight Internet Services ? Operational
Crown Castle Internet Services ? Under Maintenance
Voice Services Operational
CNYRIC Voice Services ? Operational
Northland Communication ? Operational
FirstLight Voice Services ? Operational
Verizon Voice Services Operational
Student Management Systems Under Maintenance
SchoolTool ? Operational
FrontLine Services IEP Direct ? Operational
Data Warehouse Services ? Operational
Test Scoring Services ? Operational
PowerSchool Products PowerSchool SIS Under Maintenance
PowerSchool Products Schoology Operational
PowerSchool Products Naviance Operational
Mass Communication Systems Operational
School Messenger Operational
Financial Services Operational
Nvision ? Operational
Wincap ? Operational
Infinite Visions ? Operational
Hosting Services Operational
District Hosted Websites Operational
IAAS Service ? Operational
Printing Services Operational
WebCRD Operational
Cloud Services Operational
ClassLink Active Directory Integration Operational
ClassLink Azure Integration Operational
ClassLink Google Integration Operational
ClassLink My Apps Operational
ClassLink Roster Server Operational
Clever Single Sign-On Operational
Google Apps Admin Console Operational
Google Apps Classroom Operational
Google Apps Google Calendar Operational
Google Apps Google Docs Operational
Google Apps Google Drive Operational
Google Apps Google Meet Operational
Google Apps Gmail Operational
Google Cloud Platform Google Cloud Console Operational
Google Cloud Platform Google Cloud Storage Operational
Lightspeed Systems ? Operational
Mimecast ? Operational
Zoom Meetings Operational
Ancillary Operational
Team Dynamix ? Operational
OKTA ? Operational
AimsWebb Operational
CNYRIC OTHER ? Operational
Food Service Operational
Mosaic ? Operational
NUTRkids ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Spectrum Maintenance Notification: OCM BOCES | LOS | Multi Market, NY | OS Upgrade Jun 17, 2025 00:00-06:00 EDT

Date Sent 05/28/2025 02:35PM EDT
Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location Multi Market, NY

Time Zone Eastern
Planned Start 06/17/2025 12:00AM EDT
Planned End 06/17/2025 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 20 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Circuit ID Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ NDRWNYAC-OCM BOCES//4479 S ONONDAGA RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
4479 S ONONDAGA RD, NEDROW NY Loss of Service
OCM BOCES/CATO MERIDIAN CSD
Z-side A-side
OCM BOCES/CATO MERIDIAN CSD @ NDRWNY06-ONONDAGA NATION SCHOOL//NY-11A LFYTNYAF-OCM BOCES - LAFAYETTE JR SR//3122 US ROUTE 11
NY-11A, NEDROW NY Loss of Service
OCM BOCES - MARATHON HIGH SCHOOL
Z-side A-side
OCM BOCES - MARATHON HIGH SCHOOL @ CNTTNYAJ-AA COLE ELEMENTARY SCHOOL//1683 STATE ROUTE 49 CNSQNY12-PAUL V MOORE HIGH SCHOOL//44 SCHOOL DR
1683 STATE ROUTE 49, CONSTANTIA NY Loss of Service
OCM BOCES ACCT-00200018
Z-side A-side
OCM BOCES ACCT-00200018 @ CMLSNYWG-HS WEST GENESEE//5201 W GENESEE ST WSTLNYAA-TWC//HUB GD-GEDDES
5201 W GENESEE ST, CAMILLUS NY Loss of Service
OCM BOCES WESTHILL CSD
Z-side A-side
OCM BOCES WESTHILL CSD @ SYRDNYLF-OCM BOCES WESTHILL CSD//4501 ONONDAGA BLVD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
4501 ONONDAGA BLVD, SYRACUSE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ NDRWNY01-OCM BOCES//208 ROCKWELL RD NDRWNYAC-OCM BOCES//4479 S ONONDAGA RD
208 ROCKWELL RD, NEDROW NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ NDRWNY01-OCM BOCES//208 ROCKWELL RD NDRWNYAC-OCM BOCES//4479 S ONONDAGA RD
208 ROCKWELL RD, NEDROW NY Loss of Service
OCM BOCES - WEST GENESEE CSD
Z-side A-side
OCM BOCES - WEST GENESEE CSD @ DWTTNYBM-OCM BOCES//6075 E MOLLOY RD CMLSNYWG-HS WEST GENESEE//5201 W GENESEE ST
6075 E MOLLOY RD, DE WITT NY Loss of Service
Posted on May 28, 2025 - 15:17 EDT

OCM BOCES - SOLVAY CSD | LOS | LEWISTON, ME | OS Upgrade Jun 23, 2025 00:00-06:00 EDT

Date Sent 06/04/2025 10:58AM EDT
Customer OCM BOCES - SOLVAY CSD
Description STD | LOS | OS Upgrade
Work Location LEWISTON, ME

Time Zone Eastern
Planned Start 06/23/2025 12:00AM EDT
Planned End 06/23/2025 05:00AM EDT

Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 30 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Circuit ID Address Impact
OCM BOCES - SOLVAY CSD
Z-side A-side
OCM BOCES - SOLVAY CSD @ SLVYNYAE-OCM BOCES SOLVAY CSD//600 GERTRUDE AVE DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
600 GERTRUDE AVE, SOLVAY NY Loss of Service
Posted on Jun 04, 2025 - 11:05 EDT

Spectrum Maintenance Notification: OCM BOCES | LOS | EAST SYRACUSE, NY | OS Upgrade Jun 24, 2025 00:00-06:00 EDT

Date Sent 06/05/2025 03:37PM EDT
Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location EAST SYRACUSE, NY

Time Zone Eastern
Planned Start 06/24/2025 12:00AM EDT
Planned End 06/24/2025 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 20 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MRTHNY07-OCM BOCES//24 ALBRO RD MRTHNYAD-OCM BOCES - MARATHON HIGH SCHOOL//1 E MAIN ST
24 ALBRO RD, MARATHON NY Loss of Service
OCM BOCES - MARATHON HIGH SCHOOL
Z-side A-side
OCM BOCES - MARATHON HIGH SCHOOL @ MRTHNYAD-OCM BOCES - MARATHON HIGH SCHOOL//1 E MAIN ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
1 E MAIN ST, MARATHON NY Loss of Service
Posted on Jun 05, 2025 - 15:43 EDT

Spectrum Maintenance Notification: OCM BOCES | LOS | SYRACUSE, NY | OS Upgrade Jun 24, 2025 00:00-06:00 EDT

Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location SYRACUSE, NY
Time Zone Eastern
Planned Start 06/24/2025 12:00AM EDT
Planned End 06/24/2025 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 20 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ DRTRNYAA-OCM BOCES - DERUYTER HIGH SCHOOL//711 RAILROAD ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
711 RAILROAD ST, DERUYTER NY Loss of Service
OCM BOCES - EAST SYRACUSE MINOA CSD
Z-side A-side
OCM BOCES - EAST SYRACUSE MINOA CSD @ MNLSNYAS-OCM BOCES EAST SYRACUSE MINOA CSD//6400 FREMONT RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
6400 FREMONT RD, EAST SYRACUSE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FYVLNY35-OCM BOCES//704 S MANLIUS ST LYNDNYAA-OCM BOCES//7173 MOTT RD
704 S MANLIUS ST, FAYETTEVILLE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FYVLNYAI-OCM BOCES//700 S MANLIUS ST FYVLNY35-OCM BOCES//704 S MANLIUS ST
31.L4XX.000217..CHTR 700 S MANLIUS ST, FAYETTEVILLE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MNLSNY47-OCM BOCES//4725 ENDERS RD FYVLNYAI-OCM BOCES//700 S MANLIUS ST
4725 ENDERS RD, MANLIUS NY Loss of Service
OCM BOCES JAMESVILLE DEWITT CSD
Z-side A-side
OCM BOCES JAMESVILLE DEWITT CSD @ FYVLNYHR-OCM BOCES JAMESVILLE DEWITT CSD//6845 EDINGER DR DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
6845 EDINGER DR, FAYETTEVILLE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CZNVNY11-OCM BOCES - CAZENOVIA JR SR HI//31 EMORY AVE DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
31 EMORY AVE, CAZENOVIA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MNLSNYAO-OCM BOCES - FAYETTEVILLE MANLIUS//8201 E SENECA TPKE DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
8201 E SENECA TPKE, MANLIUS NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FABSNYAD-OCM BOCES//1211 MILL ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
1211 MILL ST, FABIUS NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FABSNYAD-OCM BOCES//1211 MILL ST FYVLNYHE-TWC//HUB BK-BURDICK (FAYETTEVILLE) (SYRCNYBSH)
1211 MILL ST, FABIUS NY Loss of Service
Posted on Jun 05, 2025 - 08:09 EDT

Spectrum Maintenance Notification | OCM BOCES | STD | LOS | EAST SYRACUSE, NY Jun 26, 2025 00:00-06:00 EDT

Date Sent 06/09/2025 12:45PM EDT
Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location EAST SYRACUSE, NY

Time Zone Eastern
Planned Start 06/26/2025 12:00AM EDT
Planned End 06/26/2025 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 20 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ JRDNNYAC-OCM BOCES//9 N CHAPPEL ST JRDNNYAD-OCM BOCES//5721 HAMILTON RD
9 N CHAPPEL ST, JORDAN NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ ELBRNYBG-OCM BOCES//130 E MAIN ST JRDNNYAD-OCM BOCES//5721 HAMILTON RD
130 E MAIN ST, ELBRIDGE NY Loss of Service
OCM BOCES - PORT BYRON CSD
Z-side A-side
OCM BOCES - PORT BYRON CSD @ PTBYNY03-OCM BOCES//30 MAPLE AVE ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
30 MAPLE AVE, PORT BYRON NY Loss of Service
OCM BOCES - JORDAN-ELBRIDGE CSD
Z-side A-side
OCM BOCES - JORDAN-ELBRIDGE CSD @ JRDNNYAD-OCM BOCES//5721 HAMILTON RD ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
5721 HAMILTON RD, JORDAN NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ PTBYNY03-OCM BOCES//30 MAPLE AVE IRA-NY01-TWC//HUB MR-MERIDIAN
30 MAPLE AVE, PORT BYRON NY Loss of Service
OCM BOCES - WEEDSPORT
Z-side A-side
OCM BOCES - WEEDSPORT @ WDPTNYAD-OCM BOCES//2821 E BRUTUS STREET RD WDPTNYBE-OCM BOCES//2910 TOWPATH RD
2821 E BRUTUS STREET RD, WEEDSPORT NY Loss of Service
OCM BOCES/CATO MERIDIAN CSD
Z-side A-side
OCM BOCES/CATO MERIDIAN CSD @ IRA NY03-OCM BOCES//2851 STATE ROUTE 370 ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
2851 STATE ROUTE 370, IRA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ WDPTNY04-OCM BOCES/CATO MERIDIAN CSD/8954 JACKSON ST ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
8954 JACKSON ST, WEEDSPORT NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ PTBYNY03-OCM BOCES//30 MAPLE AVE IRA-NY01-TWC//HUB MR-MERIDIAN
30 MAPLE AVE, PORT BYRON NY Loss of Service

For change maintenance notification questions, please Reply All. For contact updates please send requests to SE.CONTACT.UPDT.REQ@Spectrum.com. For all updates, please include the following information: Full Contact Name, Contact Title, Email Address, & Contact Phone. We strongly recommend that customers use an email distribution list whenever possible. This will allow for self-management of contacts for notifications. For technical or billing support please call 888-812-2591 Option 1 for Technical Support or Option 2 for Client Services - Billing. Spectrum Business clients can access self-service options through the https://spectrumenterprise.net/ website. pIS411039n381
Posted on Jun 09, 2025 - 13:30 EDT

Spectrum Maintenance Notification | OCM BOCES | STD | LOS | ERIE, PA Jun 26, 2025 00:00-05:00 EDT

Date Sent 06/09/2025 01:57PM EDT
Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location ERIE, PA

Time Zone Eastern
Planned Start 06/26/2025 12:00AM EDT
Planned End 06/26/2025 05:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 30 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
CITI BOCES
Z-side A-side
CITI BOCES @ MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64 PRISNY05-TWC//HUB MP-MAPLEVIEW (SYRCNYMPH)
179 ROUTE 64, MEXICO NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64 PRISNY05-TWC//HUB MP-MAPLEVIEW (SYRCNYMPH)
179 ROUTE 64, MEXICO NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64 PRISNY05-TWC//HUB MP-MAPLEVIEW (SYRCNYMPH)
179 ROUTE 64, MEXICO NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64 DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
179 ROUTE 64, MEXICO NY Loss of Service
OCM BOCES MANUAL BILL MASTER 4
Z-side A-side
OCM BOCES MANUAL BILL MASTER 4 @ MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64 OSWGNYCH-OSWEGO CITY SCHOOL//2 BUCCANEER BLVD
179 ROUTE 64, MEXICO NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ AURRNYAL-OCM BOCES//2384 STRT 34B ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
2384 STRT 34B, AURORA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MORVNY08-MORAVIA CENTRAL SCHOOL DISTRICT ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
68 S MAIN ST, MORAVIA NY Loss of Service
OSWEGO COUNTY BOCES
Z-side A-side
OSWEGO COUNTY BOCES @ FLTNNYBK-OCM BOCES/OSWEGO COUNTY BOCES/167 S 4TH ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
167 S 4TH ST, FULTON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ WDPTNY04-OCM BOCES/CATO MERIDIAN CSD/8954 JACKSON ST ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
8954 JACKSON ST, WEEDSPORT NY Loss of Service
OCM BOCES/CATO MERIDIAN CSD
Z-side A-side
OCM BOCES/CATO MERIDIAN CSD @ IRA NY03-OCM BOCES//2851 STATE ROUTE 370 ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
2851 STATE ROUTE 370, IRA NY Loss of Service
OSWEGO COUNTY BOCES
Z-side A-side
OSWEGO COUNTY BOCES @ HNBLNY06-OCM BOCES//928 CAYUGA ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
928 CAYUGA ST, HANNIBAL NY Loss of Service
OSWEGO COUNTY BOCES
Z-side A-side
OSWEGO COUNTY BOCES @ PHNXNY03-OCM BOCES//116 VOLNEY ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
116 VOLNEY ST, PHOENIX NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ SNCKNYAD-OCM BOCES-SANDY CREEK SCHOOLS//124 SALISBURY ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
124 SALISBURY ST, SANDY CREEK NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FLTNNY87-OCM BOCES//6 WILLIAM GILLARD DR MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
6 WILLIAM GILLARD DR, FULTON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MEXCNYAR-OCM BOCES MEXICO CENTRAL SCHOOL DISTRICT//3338 MAIN ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
31.L1XX.002009..TWCC 3338 MAIN ST, MEXICO NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ PRISNYAL-OCM BOCES/APW CSD/639 COUNTY ROUTE 22 MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
639 COUNTY ROUTE 22, PARISH NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ PLSKNYAR-OCM BOCES/PULASKI JR SR HS/4624 SALINA ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
4624 SALINA ST, PULASKI NY Loss of Service
CITI BOCES
Z-side A-side
CITI BOCES @ PHNXNYAH-SUNY OSWEGO//70 COUNTY ROUTE 59 MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
70 COUNTY ROUTE 59, PHOENIX NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CNSQNY16-OCM BOCES//248 US ROUTE 11 MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
248 US ROUTE 11 248 US HWY 11, CENTRAL SQUARE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CNSQNY16-OCM BOCES//248 US ROUTE 11 CNSQNY12-PAUL V MOORE HIGH SCHOOL//44 SCHOOL DR
248 US ROUTE 11 248 US HWY 11, CENTRAL SQUARE NY Loss of Service
CITI BOCES*
Z-side A-side
CITI BOCES* @ FLTNNY92-CITI BOCES//104 CAYUGA ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
104 CAYUGA ST, FULTON NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
1879 W GENESEE STREET RD, AURELIUS NY Loss of Service
OCM BOCES - JORDAN-ELBRIDGE CSD
Z-side A-side
OCM BOCES - JORDAN-ELBRIDGE CSD @ JRDNNYAD-OCM BOCES//5721 HAMILTON RD ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
5721 HAMILTON RD, JORDAN NY Loss of Service
OCM BOCES -SKANEATELES CSD
Z-side A-side
OCM BOCES -SKANEATELES CSD @ SKNTNYAK-OCM BOCES SKANEATELES CSD//49 E ELIZABETH ST ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
49 E ELIZABETH ST, SKANEATELES NY Loss of Service
OCM BOCES - PORT BYRON CSD
Z-side A-side
OCM BOCES - PORT BYRON CSD @ PTBYNY03-OCM BOCES//30 MAPLE AVE ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
30 MAPLE AVE, PORT BYRON NY Loss of Service
OSWEGO COUNTY BOCES
Z-side A-side
OSWEGO COUNTY BOCES @ MEXCNY14-OSWEGO COUNTY BOCES (CITI)//5863 SCENIC AVE MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
5863 SCENIC AVE, MEXICO NY Loss of Service

For change maintenance notification questions, please Reply All. For contact updates please send requests to SE.CONTACT.UPDT.REQ@Spectrum.com. For all updates, please include the following information: Full Contact Name, Contact Title, Email Address, & Contact Phone. We strongly recommend that customers use an email distribution list whenever possible. This will allow for self-management of contacts for notifications. For technical or billing support please call 888-812-2591 Option 1 for Technical Support or Option 2 for Client Services - Billing. Spectrum Business clients can access self-service options through the https://spectrumenterprise.net/ website. pIS411085n150
Posted on Jun 09, 2025 - 14:48 EDT

Spectrum Maintenance Notification: OCM BOCES | LOS | FULTON, NY | Circuit Migrations Jun 26, 2025 00:00-06:00 EDT

Customer OCM BOCES
Description STD | LOS | Circuit Migrations
Work Location FULTON, NY
Time Zone Eastern
Planned Start 06/26/2025 12:00AM EDT
Planned End 06/26/2025 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 60 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
OSWEGO COUNTY BOCES
Z-side A-side
OSWEGO COUNTY BOCES @ FLTNNYBK-OCM BOCES/OSWEGO COUNTY BOCES/167 S 4TH ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
167 S 4TH ST, FULTON NY Loss of Service
OSWEGO COUNTY BOCES
Z-side A-side
OSWEGO COUNTY BOCES @ HNBLNY06-OCM BOCES//928 CAYUGA ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
928 CAYUGA ST, HANNIBAL NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FLTNNY87-OCM BOCES//6 WILLIAM GILLARD DR MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
6 WILLIAM GILLARD DR, FULTON NY Loss of Service
CITI BOCES*
Z-side A-side
CITI BOCES* @ FLTNNYAX-CITI BOCES//11 RIVER GLEN DR FLTNNY10-TWC//HUB FT-FULTON (SYRCNYFLT)
11 RIVER GLEN DR, FULTON NY Loss of Service
CITI BOCES*
Z-side A-side
CITI BOCES* @ FLTNNYAX-CITI BOCES//11 RIVER GLEN DR MEXCNYAL-CITI BOCES//179 COUNTY ROUTE 64
11 RIVER GLEN DR, FULTON NY Loss of Service
OCM BOCES
Z-side A-side
OCM BOCES @ HNBLNY10-OCM BOCES//787 STATE ROUTE 34 HNBLNY06-OCM BOCES//928 CAYUGA ST
787 STATE ROUTE 34, HANNIBAL NY Loss of Service
Posted on Jun 10, 2025 - 07:02 EDT
Jun 12, 2025

Unresolved incident: Crown Castle Fiber Scheduled Maintenance Notification: 6/12/2025 12:00 AM EDT.

Jun 11, 2025
OCM BOCES | LOS | EAST SYRACUSE, NY | OS Upgrade
Completed - The scheduled maintenance has been completed.
Jun 11, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:00 EDT
Scheduled - Date Sent 05/22/2025 09:27AM EDT
Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location EAST SYRACUSE, NY

Time Zone Eastern
Planned Start 06/11/2025 12:00AM EDT
Planned End 06/11/2025 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 20 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Circuit ID Address Impact
OCM BOCES - BALDWINSVILLE CSD
Z-side A-side
OCM BOCES - BALDWINSVILLE CSD @ BAVLNYAO-OCM BOCES BALDWINSVILLE CSD//29 E ONEIDA ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
29 E ONEIDA ST, BALDWINSVILLE NY Loss of Service
May 22, 10:09 EDT
Jun 10, 2025
Latency issues throughout the CNYRIC Districts.
Resolved - The CNYRIC monitoring continues to show continues to report no errors on all WAN Spectrum connections. At this time we will be closing this incident. If monitoring indicates any changes in connection status the CNYRIC will post a new incident.
Jun 10, 07:31 EDT
Update - The CNYRIC monitoring continues to report no errors on all WAN Spectrum connections. However the incident will remain open as we continue to monitor as bandwidth increases this morning (6/9). Updates will be provided if performance changes.
Jun 9, 07:04 EDT
Update - A detailed Outage update email has been shared with DOTs, Superintendents, and Business Officials listed in the CNYRIC Portal.
Jun 5, 14:03 EDT
Update - The CNYRIC continues to work with Spectrum Engineers on determining the root cause of the latency with the TST and Cayuga Connections prior few days. As of 8:00am 6/5/25 the CNYRIC monitors report normal performance on all Spectrum WAN connections. We will be upgrading the CNYRIC WAN Connection and Spectrum Internet Services to operational, but the incident will stay active on the status page while we continue to work with Spectrum on determining root cause.
Jun 5, 08:10 EDT
Update - The CNYRIC continues to work with Spectrum Engineers on determining the root cause of the latency with the TST and Cayuga Connections. We continue to see normal performance on all Spectrum WAN connections at this time.
Jun 4, 15:48 EDT
Update - In conjunction with Spectrum the CNYRIC has implemented configuration changes to the WAN Internet connections that has resulted in increased performance and reduction of latency on the TST & Cayuga Connections. We continue to work with Spectrum engineers to identify the root cause of the latency.
Jun 4, 11:44 EDT
Update - The CNYRIC continues to work with Spectrum for Resolution. A detailed Outage update email has been shared with DOTs, Superintendents, and Business Officials listed in the CNYRIC Portal.
Jun 4, 10:19 EDT
Update - The CNYRIC is still observing latency issues on 2 of the 3 spectrum internet connections for the WAN. We have requested escalation for the issue at Spectrum. Updates will be provided as information become available.
Jun 4, 09:04 EDT
Update - Spectrum is still troubleshooting the issues as of now no ETA available. Will continue to monitor and update and needed.
Jun 3, 18:14 EDT
Update - After monitoring the system/s overnight, Spectrum has dispatched a service technician to troubleshoot further.
Jun 3, 08:32 EDT
Monitoring - Spectrum found configuration issue and made a change. Monitoring the circuit through tomorrow to see if resolved
Jun 2, 15:00 EDT
Update - We are still working with Spectrum to resolve the issue. No ETR as of now.
Jun 2, 12:35 EDT
Investigating - The Network team is working with Spectrum to identify and correct the latency issues being experienced at this time. Will continue to update as information is provided..
Jun 2, 10:18 EDT
Jun 9, 2025
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Jun 4, 2025
OCM BOCES | LOS | EAST_SYRACUSE, NY | OS Upgrade
Completed - The scheduled maintenance has been completed.
Jun 4, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 00:00 EDT
Scheduled - Date Sent 05/13/2025 02:24PM EDT
Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location EAST_SYRACUSE, NY

Time Zone Eastern
Planned Start 06/04/2025 12:00AM EDT
Planned End 06/04/2025 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 20 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Circuit ID Address Impact
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ DRYDNYBD-OCM BOCES/DRYDEN ES//36 UNION ST DRYDNYBC-OCM BOCES/DRYDEN HS/118 FREEVILLE RD
36 UNION ST, DRYDEN NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FREVNYAD-OCM BOCES/CASSAVANT ES/32 SCHOOL ST DRYDNYBC-OCM BOCES/DRYDEN HS/118 FREEVILLE RD
32 SCHOOL ST, FREEVILLE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ FREVNYAC-OCM BOCES/FREEVILLE ES/43 MAIN ST DRYDNYBC-OCM BOCES/DRYDEN HS/118 FREEVILLE RD
43 MAIN ST, FREEVILLE NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MRTHNY07-OCM BOCES//24 ALBRO RD MRTHNYAD-OCM BOCES - MARATHON HIGH SCHOOL//1 E MAIN ST
24 ALBRO RD, MARATHON NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CRLDNYHP-OCM BOCES//240 PORT WATSON ST SYRCNYED-OCM BOCES//110 ELWOOD DAVIS RD
240 PORT WATSON ST, CORTLAND NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CRLDNYHP-OCM BOCES//240 PORT WATSON ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
240 PORT WATSON ST, CORTLAND NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CRLDNYBE-OCM BOCES//8 VALLEY VIEW DR DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
8 VALLEY VIEW DR, CORTLAND NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CNCNNYAC-OCM BOCES//2809 CINCINNATUS RD DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
2809 CINCINNATUS RD, CINCINNATUS NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ HOMRNYAE-OCM BOCES/HOMER CSD//80 S WEST ST DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
80 S WEST ST, HOMER NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CTVLNYAO-OCM BOCES//MCEVOY CAMPUS DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
1710 STATE ROUTE 13, CORTLANDVILLE (TOWN OF) NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MCGRNYAE-OCM BOCES//MCGRAW HIGH SCHOOL DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
10 W ACADEMY ST, MCGRAW NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CRLDNYHP-OCM BOCES//240 PORT WATSON ST CRLDNY09-TWC//HUB DC-CORTLAND
240 PORT WATSON ST, CORTLAND NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ CTVLNYAO-OCM BOCES//MCEVOY CAMPUS CRLDNY09-TWC//HUB DC-CORTLAND
1710 STATE ROUTE 13, CORTLANDVILLE (TOWN OF) NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYER-OCM BOCES AUBURN CSD//244 W GENESEE ST AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
244 W GENESEE ST, AUBURN NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYDR-OCM BOCES AUBURN CSD//2 N HERMAN AVE AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
2 N HERMAN AVE, AUBURN NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYCO-OCM BOCES AUBURN CSD/5/66 LETCHWORTH ST AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
66 LETCHWORTH ST, AUBURN NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYDO-OCM BOCES AUBURN CSD//101 PULASKI ST AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
101 PULASKI ST, AUBURN NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYCF-OCM BOCES AUBURN CSD//191 FRANKLIN ST AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
191 FRANKLIN ST, AUBURN NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYDE-OCM BOCES AUBURN CSD//52 METCALF DR AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
52 METCALF DR, AUBURN NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ AUBNNYGB-OCM BOCES AUBURN CSD/1/78 THORNTON AVE AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
78 THORNTON AVE, AUBURN NY Loss of Service
OCM BOCES - PORT BYRON CSD
Z-side A-side
OCM BOCES - PORT BYRON CSD @ PTBYNY03-OCM BOCES//30 MAPLE AVE ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
30 MAPLE AVE, PORT BYRON NY Loss of Service
OCM BOCES -SKANEATELES CSD
Z-side A-side
OCM BOCES -SKANEATELES CSD @ SKNTNYAK-OCM BOCES SKANEATELES CSD//49 E ELIZABETH ST ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
49 E ELIZABETH ST, SKANEATELES NY Loss of Service
OCM BOCES - JORDAN-ELBRIDGE CSD
Z-side A-side
OCM BOCES - JORDAN-ELBRIDGE CSD @ JRDNNYAD-OCM BOCES//5721 HAMILTON RD ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
5721 HAMILTON RD, JORDAN NY Loss of Service
OCM BOCES - AUBURN CSD
Z-side A-side
OCM BOCES - AUBURN CSD @ ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD AUBNNYLE-OCM BOCES AUBURN CSD//250 LAKE AVE
1879 W GENESEE STREET RD, AURELIUS NY Loss of Service
OCM BOCES - MCEVOY
Z-side A-side
OCM BOCES - MCEVOY @ SYRCNYED-OCM BOCES//110 ELWOOD DAVIS RD CTVLNYAO-OCM BOCES//MCEVOY CAMPUS
110 ELWOOD DAVIS RD, SYRACUSE NY Loss of Service
OCM BOCES/CATO MERIDIAN CSD
Z-side A-side
OCM BOCES/CATO MERIDIAN CSD @ IRA NY03-OCM BOCES//2851 STATE ROUTE 370 ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
2851 STATE ROUTE 370, IRA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ WDPTNY04-OCM BOCES/CATO MERIDIAN CSD/8954 JACKSON ST ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
8954 JACKSON ST, WEEDSPORT NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ MORVNY08-MORAVIA CENTRAL SCHOOL DISTRICT ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
68 S MAIN ST, MORAVIA NY Loss of Service
OCM BOCES - NATIONAL
Z-side A-side
OCM BOCES - NATIONAL @ AURRNYAL-OCM BOCES//2384 STRT 34B ARLSNY04-OCM BOCES//1879 W GENESEE STREET RD
2384 STRT 34B, AURORA NY Loss of Service
May 13, 14:32 EDT
Jun 3, 2025
Spectrum Maintenance Notification: OCM BOCES | LOS | NEW YORK, NY | OS Upgrade
Completed - The scheduled maintenance has been completed.
Jun 3, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 00:00 EDT
Scheduled - Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location NEW YORK, NY
Time Zone Eastern
Planned Start 06/03/2025 12:00AM EDT
Planned End 06/03/2025 06:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 20 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location Address Impact
CITI BOCES*
Z-side A-side
CITI BOCES* @ FLTNNY74-CITI BOCES//129 CAYUGA ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
129 CAYUGA ST, FULTON NY Loss of Service
CITI BOCES*
Z-side A-side
CITI BOCES* @ FLTNNY92-CITI BOCES//104 CAYUGA ST MEXCNYAL-OCM BOCES OSWEGO CSD//179 COUNTY ROUTE 64
104 CAYUGA ST, FULTON NY Loss of Service
May 13, 14:29 EDT
Jun 2, 2025
Level 2 Cognos authentication connection with the NYSED IS DOWN
Resolved - Cognos Level 2 is back online.

The CNYRIC Level 2 Cognos authentication connection is now working. Users should again be able to log into Cognos Level 2 and access the Level 2 SIRS reports.
Jun 2, 15:09 EDT
Update - Cognos Level 2 is back online.

The CNYRIC Level 2 Cognos authentication connection is now working. Users should again be able to log into Cognos Level 2 and access the Level 2 SIRS reports.



Thank you,
Jun 2, 14:43 EDT
Investigating - The CNYRIC's Level 2 Cognos authentication connection with the NYSED is down. This outage will prevent users from logging into Cognos Level 2 SIRS reports. We have contacted NYSED IT to help troubleshoot the issue. Currently, we are unsure of the duration of the outage.

Jeremy
Jun 2, 11:42 EDT
OCM BOCES | LOS | ATHENS, PA | OS Upgrade
Completed - The scheduled maintenance has been completed.
Jun 2, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 00:00 EDT
Scheduled - Date Sent 05/12/2025 09:58AM EDT
Customer OCM BOCES
Description STD | LOS | OS Upgrade
Work Location ATHENS, PA

Time Zone Eastern
Planned Start 06/02/2025 12:00AM EDT
Planned End 06/02/2025 05:00AM EDT
Window The Spectrum Business standard maintenance window is Mon-Fri (12:00am-6:00am). For multi-night maintenances, work will begin and end during this window each day.

Impact Details:
Impact Type Loss of Service
Duration 30 (minutes)

Location Requirements: (If there are location specific instructions, they'll be outlined here.)
Spectrum Business technicians may on occasion require access to a client location(s). When site access is needed, the client will receive a separate notification from Spectrum Business Change Management to coordinate access for that location(s).

Circuits:
Customer Location CircuitID Address Impact
OCM BOCES JAMESVILLE DEWITT CSD
Z-side A-side
OCM BOCES JAMESVILLE DEWITT CSD @ FYVLNYHR-OCM BOCES JAMESVILLE DEWITT CSD//6845 EDINGER DR DWTTNYBM-OCM BOCES//6075 E MOLLOY RD
6845 EDINGER DR, FAYETTEVILLE NY Loss of Service
May 12, 10:02 EDT
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025
Monitoring Spectrum traffic in TST, Cayuga and Citi Boces districts.
Resolved - Packet loss has cleared on our Spectrum internet connection. Circuit is running clean with no degradation to services, We are closing out this notice and working with Spectrum on a root cause.
May 30, 08:36 EDT
Update - No updates from Spectrum as of yet on the ticket, but the Network team has worked to balance the routing that is happening through Cayuga and Citi Boces as to balance the traffic more effectively between the two. Updates as they becomes available.
Thank-you
May 29, 13:39 EDT
Update - We are continuing to monitor for any further issues.
May 29, 12:07 EDT
Monitoring - The Network team is seeing random 2-3 minute drops on the Spectrum 10G internet circuit at TST Boces as well as packet loss on Spectrums network in NYC. At this point Traffic is being routed through Cayuga and Citi Boces internet circuits . There has been a ticket opened with Spectrum to investigate. The network team will continue to monitor and update as information is available.
May 29, 11:41 EDT
May 29, 2025
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